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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,961 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent aquisituon and it was free because I use ny rewards so I could not ask for anything better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never got a raw deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Echo from Best abut in Caldwell, Idaho. Store was exactly like here at home. Great pleasant interaction with staff. I will continue to be a Geek Squad Member. I have already told many about Best Buy’s services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it listens to any of my commands. It’s really cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Smart Hub gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift from son. Convenient to have. Would be nice if was a little easier set up for the non tech folks but managed with help from tech savy kid. Like the rename feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but trying to link 2 of these echos together with my Samsung smart TV was impossible and when only 1 was linked it makes this crackling sound. So I just use it for anything that does not require a connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item ia amazing, was a gift and My mom love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Alexa debice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for us! Have bought 3 other devices for Christmas gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved it . I got this as a Christmas gift and they simple love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but sometimes doesn’t work well with other alexas in the house. But it’s a software issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage is SuperCool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never realized how much I needed Alexa in my garage and the great pleasure of having the latest tech. in my garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Amazon device dor our blind kid. He loves Alexa and it really provides lots of entertainment for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My friend alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. she is my friend alexa.. always there for me.. alexa can you help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted to keep up with news, weather and listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product line.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome that Best buy has all the three Alexa products. Easy to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, highly recommended very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We recently decided to switch our home ecosystem from Google to Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicee !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fun for the family would recommend to purchase !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa at Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing example of technology…AI on a simple but practical level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo rewiew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything i purchased it to do. They only thing i would like to see improved would be the sound quality. It does have a muffle sound to it and really needs more treble or better clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Buyer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this along with an Echo 10, it works very well when used together.

    I would recommend this to a friend