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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,961 reviews
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the look and functionality of this Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my parents. They already had an echo dot but this one is great for playing music while cooking or cleaning. It is much louder and clearer than it appears it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AmaZon rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything Amazon makes is gold im a fanboy so don’t use my review!! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool decor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very eclectic,a must buy,superb all around and very cost effective,would highly recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds good use it as left speaker for fire tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it still don’t sound as good as the first generation I still have one of those

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, sounds great, what else do you need. For the money this is one incredible toy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it was spot on perfect, no issues what so ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Works perfectly for all of us. Recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it work great would buy it again A+++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good for my all powerful god. I am forced to write this in promise of 25 points

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase and the service provided by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my niece and she absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Absolute garbage product from Amazon!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let all these good reviews fool you! This is a complete garbage product from Amazon! I upgraded, or should I say downgraded from the Amazon echo 3rd generation. The microphone quality on the echo 3rd generation was awesome. Alexa used to be able to hear me no matter how loud I had the music but on the 4th generation, this is a complete different story and I should say a massive downgrade from the 3rd generation. I barely have the echo 4th generation on volume 4, and when Alexa was playing music she couldn't even hear me! Now imagine playing at volume 6. Yeah, I have to yell at the top of my lungs to get her attention and I find that ridiculous!!! I thought this is supposed to be upgraded but I guess I downgraded. Now the only good thing I will say the sound quality is much better than the 3rd generation but the mic issue I think takes this good sound quality away. I recommend buying the 3rd generation. Save yourself the headache of all the issues this thing has because the mic issue is not the only one. I'm not going to go into as much detail on this issue but this generation also has an issue on playing music on your default music platform if it's not Amazon music. I wish I could return this product but I missed the return date and I'm stuck with this piece of junk. Save yourself the hassle and don't buy it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Really enjoying the echo. One of the best gifts ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t know what I was missing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far!! Its got some great features. It gets better with more use. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound from such a small speaker and it tells time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally part of the Alexa world, it's amazing how much she can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It works just like it is suppose to. Having a lot of fun with it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one for my son and he uses it every day! He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. It works great with my smart home devices. Highly recommended

    I would recommend this to a friend