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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2962 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,962 reviews
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. It works great with my smart home devices. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is grreat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent alexa help me a lot music to sleep, to all help me alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for mu parents whom never owned a smart speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo 4th gen review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice! very much love this product. I like how it connect all my lights

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty, but not as good at hearing commands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty to look at, however I don't think the microphone is a sensitive as the previous generation echo. Commands I used to be able to speak in a low voice requires me to speak louder now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speakers but the Geek Squad could not set the two I bought up with my Alexis basic speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So amazing!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something you should have and can’t do without! So glad I chose this gift to my wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Works really well. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love you Alexa!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this! We bought one for our parents too! Great addition to our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome voice assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a Alexa before, but this one by far takes the cake outve all of them, from what I’ve noticed on previous models. Little hard to setup, but in time and effort it all comes together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Make your home smart. You can do everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theblessed1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get excellent customer service and quality product whenever I visit BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A FAVORITE CHRISTMAS GIFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a Christmas gift and my grand daughter said it was her favorite gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv too love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item well priced. tv picture crystal clear would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product with easy working abilities. Nice pricing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zigbee integration

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice audio and the integration of Zigbee is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product at an affordable price. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo performs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo out performed what I expected. I am planning on buying another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift and has not been used yet. Will update after Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Amazon Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and don't need to be a tech wiz to figure it out.

    I would recommend this to a friend