Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2953 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality and ease of use of the Echo (4th Gen). Many appreciate the new design and convenient size, as well as the added smart home hub functions. Some customers have noted issues with Alexa's response time and ability to accurately understand commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,953 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo 4th Generation has MUCH better sound than the smaller Echo Dot and I would recommend it to those who like using the Alexa app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo 4th Gen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been purchased as a Christmas gift. I did like the convenience of ordering on line & picking up the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Alexa works great very out standing product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent speaker, at the price its not too bad. But sont expect great wuality sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paid less then if I bought thru Amazon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my Best Buy rewards and the sale price got it for less then Amazon... Sometimes brick and motor stores are worth the trip...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably will return.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m considering returning and getting an “i” device instead. The bass sounds muddy to me and is not connecting to my Phillips hue (although my other one does). I’ve had a couple connectivity issues that have caused a lot of annoyance. I’m experienced w these devices and own several, I work in tech, and I’m sure it is not “operator error”. This one is likely going back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good but needs more improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds good up to the medium volume level but beyond that it sounds terrible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but greedy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like how you have to but amazon music to pick music that you are picking and not some radio since amazon is a really rich company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great purchase just some time she has issue hearing me when my previous dot never had this issue as much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but i think echo 2 gen is louder than this one and alexa voice command is not responding to my voice if and not close enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish that these had a true left and right channel. buttons are a little hard to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Oscar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good,I like the quality of the speaker. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound than an Echo dot and also has a temperature sensor. Handy for knowing the temperature for the room it is in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo - 4th Gen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have enjoyed using this item. We especially wanted it to control our porch light.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent upgrade from original Echo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Echo began acting up and this new model was on sale for Black Friday. Big upgrade in sound from the original model

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality! It is great for listening to audiobooks and music. I love that it has a temperature sensor built in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been to find the battery charger for Echo and my store does not have it. Amazon is not my favorite place to shop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has had trouble connecting with smart lighting Excellent sound even at high levels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes does not respond well to wake word. Otherwise a pretty good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade over previous generation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, can be issues with dropped audio when using as home theater speakers through fire tv cube.

    I would recommend this to a friend