Customer Ratings & Reviews
- Model:
- B07XKF5RM3
- SKU:
- 6430065
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent sound quality and ease of use of the Echo (4th Gen). Many appreciate the new design and convenient size, as well as the added smart home hub functions. Some customers have noted issues with Alexa's response time and ability to accurately understand commands.
This summary was generated by AI based on customer reviews.
Nice upgrade over previous generation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, can be issues with dropped audio when using as home theater speakers through fire tv cube.
I would recommend this to a friendLess functional than marketed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whereas this product can do some functions very well, the primary reason for purchasing this was to allow a disabled family member to have voice control over the "alexa friendly LG smart TV" and also via voice control only make and answer phone calls.... and this cannot do that. For example, the only way Echo can answer incoming phone calls is if the caller initiates the call from an Alexa app. In our instance, Echo could not fully control all TV function by voice only and the TV actually has Amazon Alexa built in. I spoke with 5 Alexa Echo specialists to help with the install and still had problems. I next private paid for a Geek Squad Techie to arrive at the home to complete the very frustrating install. The Geek Squad agent with 15 years of experience was the person who finally informed me I was not doing anything wrong...the product itself is marketed to indicate you can achieve a total smart home via voice control only and this is just not true. In fairness neither Google or Siri have a product that works...but this is of little help to the disabled community. Sadly the Geek Squad agent said products used to exist to allow full hands free control,but are not made anymore ...so the disabled community has fewer options in 2024 than 2014...who would have thought that technology options decreased over time?
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi RichardL, I am very sorry for the experience you are having with the Echo. Unfortunately, Alexa is not connected to cellular or landline phone service, and as such would not be able to initiate or answer calls in that capacity. In terms of being able to control the TV by voice with Alexa, the Fire TV Cube is the perfect solution for your needs in this case, as it provides all of the same functions that the Echo does, but also adds the ability to control Fire TV with your voice. I hope this information proves to be helpful. If there is anything else we can do, please don't hesitate to reach out to Amazon Customer Service at 1-888-280-4331. Thank you, have a great day!
Useless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the item, but the service is garbage. Advertising has ruined this item. Purchased with other Alexa items and am disgusted that I paid so much for Amazon to send me advertising in any way they can.
No, I would not recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an older version and it stopped working but this new one was easy to connect but took a while to import my contacts
I would recommend this to a friend- Pros mentioned:Sound quality
Great speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t complaint, this speakers for the money a paid is a still. The sound is very good, I would say excellent
I would recommend this to a friend - Pros mentioned:Sound quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound this little ball provides is awesome! I love d wverything about it. It was easy to setup as well.
I would recommend this to a friend My thoughts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really haven't done much with this but the times I have it's amazing.
I would recommend this to a friendAmazon Echo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product will go well with my other Amazon products
I would recommend this to a friendChristmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for our kid for Christmas. He really enjoys it. We ourselves have not used this.
I would recommend this to a friendDecent speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger than I expected, sound is decent, not great. But I’d buy again if it were cheaper.
I would recommend this to a friend- Pros mentioned:Sound quality
speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i over paid for it but it blast music pretty loud tho
I would recommend this to a friend Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very reliable and very easy to install.
I would recommend this to a friendcheaper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for a gift can not really give it a yea or na will find i when person uses it
I would recommend this to a friendAmazon Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall decent but could have better sound and be louder
I would recommend this to a friend- Pros mentioned:Sound quality
Great little product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little speaker just wish it had a digital display like the cheaper Echo Dot with clock.
I would recommend this to a friend - Pros mentioned:Sound quality
Love to buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love their new tech toy. They play trivia games and songs and enjoy to talk with Alexa
I would recommend this to a friend Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it but I thought it would be louder. Also wish this had the time display for this.
I would recommend this to a friendMary had a little lamb.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have 50 characters to say about this product so I am simply entering this. I am happy with it.
I would recommend this to a friendMelissa's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great product and it's very helpful will tell a friend and will recommend anybody to get it
I would recommend this to a friendGood, for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Minimal issues with stereo settings with 2 of them.
I would recommend this to a friend