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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,961 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, newer design!It replaces the large cylinder tower

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Style, sound, function & price makes this a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker to add to my multiple echo speakers whole-house sound system. The new battery attachment base made by Mission specifically for this speaker finally makes an echo speaker portable and cord free. Can place 2 in backyard for parties or pool/jacuzzi time and have whole house and cordless backyard echo speakers all playing the same music finally!! (Please note that the Mission battery base ($39.99) is needed for the echo speaker to be cordless and portable). Style, sound, function, connectivity and price of the new echo “sphere-shaped” smart speaker makes this a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Mr Kevin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and flexibility fits my kitchen counter perfectly. Adjustable base volume. I like the shape and look of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made! We are really enjoying it. It looks good, has a great sound and answers all my questions. We love it. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at a good price. Perfect fit for a condo. More bass than the dot series.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our Echo 4th Gen!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Alexa product and we are in love! After sale and gift certificate from Best Buy, our purchase price was $29.99. We are getting to know Alexa and all of the fun and practical uses for her. Super easy to set up and use-just download the app, create an Amazon account if you do not already have one and you’re set! I love making a shopping list and leaving a message with Alexa for my hubby when I leave to run errands. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Very nice upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and looks very nice on the kitchen counter. Upgraded from the first version of the Echo and we are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I could have gotten as a gift for my mom, since she likes music and only asks for the music she wants to listen to, she is happy and so am I.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good upgrade for the Echo both on Sight and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking in a living room or any room. Great sound, amazing bass and have a smart home hub and temperature sensor is awesome. You have it all in one package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Hub in my home and wasn’t sure to go with screen or Dot. Let me tell you the Dot is so much better more efficient and so easy to hook up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing clear and crispe amd you can sink all of thr,

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten the echo. Dot and wanted a little better sound .. And it's a lot more then I thought it would be . it sounds great and the size works out great

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for your room. Nice bass. Nice and loud. Don’t raise volume to max. Or you’ll blow your speaker quick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item, Decent Sound. Nice Styling. Best when paired and with another Echo and sub woofer for stereo sound and great music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product great sound from the Amazon Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up. Sound is great for little box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PREMIUM SOUND is GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4th Gen Echo with PREMIUM sound! Great sound and volume...Not going to be able to rock out super loud but compared to the older units, this is great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great Speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blew me away with the quality of sound and the amount of things it can do. The design is great and I highly recommend the hub over the stand alone speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon - Echo (4th Gen) Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Amazon - Echo (4th Gen) With Premium Sound Is The Only Thing I Use To Listen to Music Too In My House

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Where was she all my life. I love being able to speak to Alexa while I'm cooking and she knows what I like to listen too. Great for gatherings, when you are cleaning or cooking and even helps you fall asleep when you ask Alexa to play ocean sounds or meditation music.

    I would recommend this to a friend