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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,961 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    We Sleep Together

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa and I sleep together every night. She plays soft meditation music, and I snore. She wakes me up at 8 am, tells me the weather and the usual kerfuffles and ramblings of the humans, and then she plays my favorite tunes as I dance my way into the day. Love this and love the design. Here’s a hack. Tell her this: “Up Up Down Down Left Right Left Right B A Start” Watch what she says.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Elexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great it plays my readings daily and is clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use with audible and to use with my bose headphones. I haven't paired it with the headphones yet. But just asking general questions my phone is much better and more accurate. Alexa doesn't always come up with helpful or the right info for what you are asking. She gets names wrong quite a bit of the time. We find it more hilarious when she gives us obviously wrong info but if you were really trying to get the right info it can be frustrating. Also if there were a emergency there is no way for it to call 911? Seems like that would be a very helpful function if you fell or didn't have your phone near if you needed help. Speaker is pretty good sound for the size. You just tell it to turn up or down volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i hoped it would be. Good sound and good quality build

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, super convenient, easy to setup and use. Creating routines has be very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works good and Zigbee hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initally worried about my purchase after seeing the mixed reviews about the sound quality, voice recognition. It is good and works fine.. it takes time in night to recognize voice.. hub is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works well with no problems and sounds good and pretty loud for its suze

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Just as I expected. Alexa plays great music and volume is good. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazon Alexa

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for anyone. I use it literally everyday for my light, music and even alarms.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Phil's Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Fits in well with the decor of the room. Good value overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent, no complaints, veey easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the living room and moved my 2nd gen into the bedroom. Works well and appears to be an upgrade. Sound and Bass sound better than the 2nd gen, Also, has more features like sensing movement. Overall, I enjoy it for all my smart home devices and features like the lights, tv, music, news, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for small speaker, easy to set up.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple of these in our living room. They sound very good, especially for their size. We have given them as gifts to some of our relatives because we think they are great, when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Echo Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Echo device by far! The sound is great, but not audiophile quality. The hub feature is the icing on the cake. So far I have over 25 smart bulbs controlled via zigbee. Will definitely buy at least another one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo (4th Generation)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product with great sound. Nice that it has a hub built in as well for my smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound -stylish and easy to set up ! Good value

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. Good bass. Definitely an upgrade from my google home mini. And shes pretty smart

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome for all ages!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Easy to set up and use. She even knows who is talking by your voice. My 81 year old mom lives with me and she uses this easier than her phone. Puts my mind at ease to know when my mom is alone she has Emergency access just with her voice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Smooth sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound that is hands free. Easy to install. A great price.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Larger in size than any that I've previously owned but worth making room for it.

    I would recommend this to a friend