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Customer reviews

Rating 4.8 out of 5 stars with 2973 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,973 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon - Echo

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love my Echo! The speaker is really really loud and clear. I also love how it can pair with my other Alexa products throughout my house. It’s a 10/10 product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful in everyday life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome smart device for the whole family. We can ask alexa questions all day. Adding routines will tell you what the current weather is, your traffic commute to work and also gives you the best route to take,daily local news and plays your music subscription or favorite podcast. I recently connected it to my Roku tv an now I can tell her to play netflix and it automatically turns on my tv. There is still so much learning with this device that I'm excited to see what all this thing is capable of doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SuperAlexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa device was simple to set up with ease and was responsive to my questions with accuracy. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Had to buy another

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked how premium the sound quality is on this specific echo. I had to buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Amazon Echo's for a few years now. This made a great addition to my whole home sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A musr have for a Smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade Echo since it was un sale. I love the smaller and more elegant design compared to the previous cylindrical shape. Set up was a breeze and got it working under five minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Echo is nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is nice. Very helpful in my home and reliable. I can control my lights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Yup, it does exactly what its supposed to do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo 4th Gen is pretty much exactly what it is advertised to be. There's definently an improvement in sound quality over the previous generations of the device, but my issue never really had anything to do with the sound quality of the Echo as a whole but more the incompatibility of the Alexa platform to talk nicely to non- Amazon speakers. Good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great for a smaller device! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, Alexa is so easy hands free. She takes demands such as volume up and down so you won’t have to get out of bed to adjust. 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised at how good the bass quality is. The voice recognition is awesome and its a great addition to your tv audio if you pair with your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality Alexa speaker.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and excellent microphones. It always hears me even if I whisper and if I whisper, Alexa will whisper back lol. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best company

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it, it makes me a very good company, and the facilities it gives me, and the best of all is the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Sound, perfect size

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo 4 hace great things, the hub zigbee is great for don't use wifi with Smart devices. Control your Home and call to other echo's is Amazing and Easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my echo dot. I use this everyday for my alarms and to listen to music while I get ready for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weather, music, notifications all when you want it. Ask questions get the answer in a flash.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow! Much more impressed than I was expecting!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Beat my expectations! I am very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 2 out of 5 stars

    Mismatched color and power cord.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the 4th Gen Echo because our 1st Gen Echo no longer seemed to work with the Plex Skill. With the 4th Gen Echo we can once again use the Plex Skill to play music from our Plex library. That is the extend of the good of the 4th Gen over the 1st Gen Echo in my view. I preferred cylindrical shape, with twist volume control on the top and with speakers pointed in all directions instead of just one direction. As an example of paying attention to details, the dark 1st Gen Echo came with a dark power cord. It appears that all colors of the 4th Gen Echo come with a white power cord. Amazon is scrimping to save a few pennies. The charcoal Echo should have a charcoal colored power cord in my view.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this purchase & impressed with the sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon 4th Addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. The best Amazon Product that has come out. The sound comes out clear.

    I would recommend this to a friend