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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,961 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You'll love the hub it works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love listening to podcast turns lights on and on by with confidence you will love it works great love it blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder then I expected. Same price as amazon without the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo dot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the music sounds. It sounds like i have surround speakers in my living room. The only thing i wish i had in the echo was a clock

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good product for its generation and a pretty cute accessorie if you just wanna sum intelligent ai in youre room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is even better than I expected. Sound is great. I am so impressed with it. An unbelievably wonderful addition to my life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for First Time Echo Users, Ok for Upgrades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Gen 1 Echo that I’ve had since the Echo beta days. It’s got good sound and an integrated Zigbee hub which is why I replaced my still functional Gen 1. Don’t really care for the new “ball” design. Also don’t like the light ring on the bottom of the unit as it’s harder to see from various viewing angles if the Echo has heard the wake word. If it’s your first Echo it’ll work just fine and be an excellent intro to the product line. If you already have an Echo and you don’t need the hub, I’m not sure it’s worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Improved sound and smart home capabilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker on this version is a big improvement. I was not able to make smart bulb that came with it work. So that may take a little studying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An Incredible Amazon Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, by far, one of the best Alexa devices that Amazon has come out with in the past year. The sound is amazing, much better than the Echo Plus, and the price point is excellent. I would strongly recommend that you purchase this over the more expensive Echo products, as it certainly is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and New life for Sonos System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound by itself. I also use it to control to control Sonos speakers in my condominium. Brought back life to my Sonos system which did not have Alexa functions built in. Got it on sale which frequently happens with Echo devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music quality is amazing! Microphones are not.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa. It’s great but this device is not like the old ones. It has great sound quality with amazing bass. My problem is the microphone. I have it a small bedroom and it has such trouble hearing me. Without any music playing I find myself having to say “Alexa” more than three times and then it listens. It’s great and all, but I feel like the microphones are worse than last gen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Really like it but received a preused item-not new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Nice Device. Sound is great, easy set up and lots of features. Unfortunately after ordering a new item I received an Echo Premium that was a preowned item or an open box item as it had personalized lists and paired Bluetooth items already set up. It was paired to an Echo Show 5 also which I do not have. I like the item and would have given 5 stars if I received a NEW Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everyone needs an Echo or three

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have four of these around the house. Sound is good for the price and it’s nice to be able to create groups to play music throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Echo product and I love it! Turns on my lights when i walk in the room, plays music using Amazon music, links up to my firestick...its sound is actually better than my beats pill! Love this echo 4th gen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "Echo, crank yourself up to Eleven!"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! It allows me to turn on and off my lights from across the room while in bed which is worth that in itself. It also provides good sound quality. I actually purchased 2 of these and and then paired so it fills the whole room. Definitely a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .I am enjoying my echo i attached it to my smart TV and I am so comfortable. Thank to best buy for giving us the opportunity to be able to choose from a variety of appliances I also enjoy my theater system sounds so good. I'll recommend every one to shop at at best for quality and value for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ECHO 4th Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a fan of echo speakers. This one has a very good sound for the price point. I’m thinking about getting another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful, it helps me in my daily tasks, it helps me remembering all my pending and organizing my time very useful and recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound it's excellent also inside my apartment the sound carries up to my loft don't need another speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this Echo. My husband brought it for me. The kids use it more than me. I have to go looking for my Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new Pal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new friend, although we got off to a slow start. I had trouble connecting it to my light bulbs, but when I finally allowed permissions things have been working well. Love the sound quality and Alexa treats me well. Looking too buy another one for bedroom when I see another deal.

    I would recommend this to a friend