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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,961 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, works excellent, very good sound, I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for the size and what it costs. It is convenient to have the Alexa app right there in the room to answer questions or work smart devices. Like many have said it would have been better if the cord was the same color as the spere.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I’m so in love with my Alexa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa! I use it mostly as a radio in my kitchen. It has such good sound. I also use it as an intercom for the house….it works ok for this purpose. I also use it with my Phillips Hue to turn my bedroom lights off and on. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Echo Gen 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product is amazing! Has good bass as well as audio, was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for something so small. My step daughter loves it. So glad we made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product is excellent. I use it to play music and for a alarm in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound quality then I expected. When using the Alexa command features the speaker is able to hear me 100% of the time. I hate repeating myself trying to get Alexa to respond so I was very impressed with how well it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great echo, love the service at Best Buy. Will return again to buy turn table.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is so clear its great for music! Alexa is great for helping keep track of things that slip your mind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievably Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this speaker is simply incredible! I paired two together to create a stereo landscape. The highs and lows outshine my older bookshelf speakers, yes they are that good! I mainly use these for just music, but they are linked to many Echo devices through my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Alexa.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of 4 Amazon Alexa dots we have in our home. We absolutely love them. They can be used to drop in from room to room to talk or to play music in one room or set up groups of rooms. I highly recommend this. Bob Percy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound and easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pleasant surprise. The sound quality is adequate for my needs, and I wasn't expecting my music to sound like it came out of a Bose speaker. I stumbled across a feature that I wasn't aware of- an internal thermometer that tells me the temperature in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money. : )

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Didn't think at first i would like it. It has a lot of features that allow me to do all kinds of stuff. I would recommend it in a heart beat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice upgrade and sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is a huge improvement over the original, which still sounds great, but Gen4 has better boom. It is also WAY easier to connect to home networks and devices. That much is a vast improvement over previous models. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for smaller places

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker has great sound. I have a small house and can here the speaker throughout the house. When paired with the echo sub, it is a rich sound experience. If you are looking for a clear sounding speaker, and use Alexa regularly, this speaker is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great much louder and clearer than I thought that it would be. It goes great with the rest of my Amazon devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to buy one, get this one. Yes, its more money but there are three speakers vs one in the smaller ones. So clear and the music sounds like you are at a concert. You cant go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo - Great Sound and Value.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best values ever in a smart speaker. Not only does it look good and work great, it sounds absolutely amazing with clear vocals and nicely emphasized bass output. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have tech gadgets for all ages.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo is an excellent product for daily use, both in business settings and for personal tasks. Its high-tech features offer a range of tools that are both practical and innovative. The versatility and efficiency of the Echo make it a valuable asset for anyone looking to enhance their productivity. I am eagerly anticipating the release of future models to see how this impressive technology continues to evolve.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is louder than I thought. Alexa works great, and the bass is killer. Thank you Amazon!

    I would recommend this to a friend