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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,961 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Glad I purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and very good sound quality. I bought two of these and the whole family enjoys them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and excellent microphones.This is an awesome smart device for the whole family. We can ask alexa questions all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Echo Hub at the recommendation of a Best Buy associate to simplify management of smart home devices. It's nice to be able to have one point of management for smart devices for different vendors, so it was worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good device, but ... really Amazon?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart speaker, so there has been a bit of a learning curve. I like the device; the sound quality is good, but not great. My biggest beef is that Amazon wants to charge users for a manual! Ridiculous!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great device, OS still needs some work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a stylish package. The only drawback -- and this is not the fault of the device itself but probably the OS -- is that sometimes it does not hear or understand reasonably simple questions (alarm for "ten-fifty" is invariably interpreted as "ten-fifteen"; you have to set for "ten-forty-nine" or "ten-fifty-one"). The device itself is beautiful and produces good room filling sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Added another one

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two other echos, I bought this one for the garage so I can listen to my music when I’m out there puttin around

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and it is a pleasure to easily switch between listening to a radio station to listening to a Pandora station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker, good bass and groups are cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These let me have music throughout the whole house or an area with jist voicr commands. Love these speakers and have subs throughout the house also in the groups.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value for what it is.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the size of the speaker and the price. Lacks some low end. It cant quite fill my 8x10 office with sound by itself but serves it purpose for the price. Much better than the Apple HomePod mini it is replacing and at half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile and the sound quality is actually really impressive. Performs all the standard Alexa functions plus great for playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for this was very easy and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Alexa Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had multiple generations of Alexa’s in the past and this blows the rest of them away! The sound quality is amazing compared to the previous generations. It’s also a lot more appealing in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo 4th Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great appearance. We had a 3rd Gen DOT go bad and we went to get another Dot and Got 2 of these instead. I paired them up for right and left channel and they are way better than what we had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a alexa smart speaker! Has been the best so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for helping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spiker is very nace and good for my little girl and my wife excellent for changing things

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Alexa

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I totally enjoy the ease of use. Also enjoy Alexa products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I'm loving Alexa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband gave me this, along with 2 Echo Dots and set up a home stereo that I absolutely love. We can even walky-talky each other from different rooms. Still learning all of the functions, but really enjoying my surround sound music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for being small. I liked it so much that I bought 3 more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WITH 2 YOU GET STEREO!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired together for great stereo sound and the ability to stream Ultra High Definition music makes this Echo a no brainer. I got a great deal for buying 2 Echoes at the same time online and I’ve never looked back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Alexa echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were one sale for christmas easy to set up a worth the value

    I would recommend this to a friend