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Customer reviews

Rating 4.8 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,965 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to play music in every room at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality item ever and sound and performance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Premium Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is definitely superior to the average Echo

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy (almost)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and sound of this Generation. I don't like that it came with a "white" power cord.. makes no sense.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest echo has a great solid sound and the color is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Better than the old version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one Amazon! Great design and very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Much better then the older one I replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use, good volume and give you the best results

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible. What an upgrade. Easy to set up in the app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you can ask for in an Echo. Big upgrade!! Excellent sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Echo 4th Gen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deep sound and sound quality was very good for my needs. It was easy to link to wifi. Its been almost a year since I got it x I have had no problems with it. I had to look up some times what the color ring means. I knocked off a couple stars because of the hidden software feature that was in product. Amazon activated this software program months later that made all the echo products discoverable to be used by someone within range to utilize the echo wifi feature as a neighborhood link up. (cant remember what it was called) . Amazon activated this feature in their own without us knowing. The way I found out was by paying attention to tech stories which mentioned this was happening. The only choice you have is to un-activate that feature. So I am sure there are many people out there that did´nt know this happened. They claim its safe. I immediately read how to un-activate it. That was bullcrap on their part to create this sofrware program that automatically went into service on their end with no say from the customers end. Very bothersome practice. I am mainly a Apple household but went with this product just to get something started like this that was affordable with goid sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounds great on this speaker. Would recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it overpromises and underdelivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does not link up well to Samsung TV's. For whatever reason they are not compatible. I had the Geek Squad come over to hook it up but they were unsuccessful. It could not turn the TV on or off. It also could not go to different channels or apps. Big disappointment.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi THOMASS,

      If you are wanting to control your TV and smart home devices, you may want to consider the Fire TV Cube instead of the Echo 4th Gen. Most Samsung TVs are compatible with Alexa, but some have it already built in. Without knowing the TV model number, we are unsure, but we would love to help you further. You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps! AmazonDevices

  • Rated 5 out of 5 stars

    She serves me well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my Alexa! What a wonderful gift, she works my lights etc. and keeps me on time with alarms etc. I’d be somewhat lost without her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great product and easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, a good value for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hello Alexa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Amazon echo with premium sound is really amazing for home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best alexa ive had and i have all them i would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and sleek easy to use and no complaints so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, definitely recommend and easy set up.

    I would recommend this to a friend