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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2943 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,943 reviews
  • Rated 5 out of 5 stars

    Amazing Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally part of the Alexa world, it's amazing how much she can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is grreat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent alexa help me a lot music to sleep, to all help me alexa

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Absolute garbage product from Amazon!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let all these good reviews fool you! This is a complete garbage product from Amazon! I upgraded, or should I say downgraded from the Amazon echo 3rd generation. The microphone quality on the echo 3rd generation was awesome. Alexa used to be able to hear me no matter how loud I had the music but on the 4th generation, this is a complete different story and I should say a massive downgrade from the 3rd generation. I barely have the echo 4th generation on volume 4, and when Alexa was playing music she couldn't even hear me! Now imagine playing at volume 6. Yeah, I have to yell at the top of my lungs to get her attention and I find that ridiculous!!! I thought this is supposed to be upgraded but I guess I downgraded. Now the only good thing I will say the sound quality is much better than the 3rd generation but the mic issue I think takes this good sound quality away. I recommend buying the 3rd generation. Save yourself the headache of all the issues this thing has because the mic issue is not the only one. I'm not going to go into as much detail on this issue but this generation also has an issue on playing music on your default music platform if it's not Amazon music. I wish I could return this product but I missed the return date and I'm stuck with this piece of junk. Save yourself the hassle and don't buy it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t know what I was missing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far!! Its got some great features. It gets better with more use. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It works just like it is suppose to. Having a lot of fun with it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for mu parents whom never owned a smart speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Works really well. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo 4th gen review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice! very much love this product. I like how it connect all my lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. It works great with my smart home devices. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty, but not as good at hearing commands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty to look at, however I don't think the microphone is a sensitive as the previous generation echo. Commands I used to be able to speak in a low voice requires me to speak louder now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So amazing!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something you should have and can’t do without! So glad I chose this gift to my wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Make your home smart. You can do everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love you Alexa!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this! We bought one for our parents too! Great addition to our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome voice assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a Alexa before, but this one by far takes the cake outve all of them, from what I’ve noticed on previous models. Little hard to setup, but in time and effort it all comes together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zigbee integration

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice audio and the integration of Zigbee is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv too love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item well priced. tv picture crystal clear would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product at an affordable price. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product with easy working abilities. Nice pricing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Amazon Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and don't need to be a tech wiz to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theblessed1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get excellent customer service and quality product whenever I visit BEST BUY

    I would recommend this to a friend