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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2943 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,943 reviews
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish that these had a true left and right channel. buttons are a little hard to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound than an Echo dot and also has a temperature sensor. Handy for knowing the temperature for the room it is in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Oscar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good,I like the quality of the speaker. Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo - 4th Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have enjoyed using this item. We especially wanted it to control our porch light.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent upgrade from original Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Echo began acting up and this new model was on sale for Black Friday. Big upgrade in sound from the original model

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality! It is great for listening to audiobooks and music. I love that it has a temperature sensor built in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been to find the battery charger for Echo and my store does not have it. Amazon is not my favorite place to shop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes does not respond well to wake word. Otherwise a pretty good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has had trouble connecting with smart lighting Excellent sound even at high levels

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less functional than marketed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whereas this product can do some functions very well, the primary reason for purchasing this was to allow a disabled family member to have voice control over the "alexa friendly LG smart TV" and also via voice control only make and answer phone calls.... and this cannot do that. For example, the only way Echo can answer incoming phone calls is if the caller initiates the call from an Alexa app. In our instance, Echo could not fully control all TV function by voice only and the TV actually has Amazon Alexa built in. I spoke with 5 Alexa Echo specialists to help with the install and still had problems. I next private paid for a Geek Squad Techie to arrive at the home to complete the very frustrating install. The Geek Squad agent with 15 years of experience was the person who finally informed me I was not doing anything wrong...the product itself is marketed to indicate you can achieve a total smart home via voice control only and this is just not true. In fairness neither Google or Siri have a product that works...but this is of little help to the disabled community. Sadly the Geek Squad agent said products used to exist to allow full hands free control,but are not made anymore ...so the disabled community has fewer options in 2024 than 2014...who would have thought that technology options decreased over time?

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi RichardL, I am very sorry for the experience you are having with the Echo. Unfortunately, Alexa is not connected to cellular or landline phone service, and as such would not be able to initiate or answer calls in that capacity. In terms of being able to control the TV by voice with Alexa, the Fire TV Cube is the perfect solution for your needs in this case, as it provides all of the same functions that the Echo does, but also adds the ability to control Fire TV with your voice. I hope this information proves to be helpful. If there is anything else we can do, please don't hesitate to reach out to Amazon Customer Service at 1-888-280-4331. Thank you, have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    Useless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item, but the service is garbage. Advertising has ruined this item. Purchased with other Alexa items and am disgusted that I paid so much for Amazon to send me advertising in any way they can.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade over previous generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, can be issues with dropped audio when using as home theater speakers through fire tv cube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version and it stopped working but this new one was easy to connect but took a while to import my contacts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t complaint, this speakers for the money a paid is a still. The sound is very good, I would say excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound this little ball provides is awesome! I love d wverything about it. It was easy to setup as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My thoughts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't done much with this but the times I have it's amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon Echo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will go well with my other Amazon products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our kid for Christmas. He really enjoys it. We ourselves have not used this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger than I expected, sound is decent, not great. But I’d buy again if it were cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very reliable and very easy to install.

    I would recommend this to a friend