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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2943 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,943 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i over paid for it but it blast music pretty loud tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cheaper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for a gift can not really give it a yea or na will find i when person uses it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent but could have better sound and be louder

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little speaker just wish it had a digital display like the cheaper Echo Dot with clock.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love their new tech toy. They play trivia games and songs and enjoy to talk with Alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but I thought it would be louder. Also wish this had the time display for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mary had a little lamb.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have 50 characters to say about this product so I am simply entering this. I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay okay sound, good to use with alexa but i took it back and got the one with clock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Minimal issues with stereo settings with 2 of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Melissa's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product and it's very helpful will tell a friend and will recommend anybody to get it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor wifi set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Application for this item initially was not listed as a choice during set up. I called for online help assistance which was a waste of time and frustration

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. She has trouble hearing my words sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. My grandson loves it. He had the dot so we upgraded. It was a great choice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa pay attention

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She acts like she cant hear me or what I say. I have two other type of Alexa devices but this one stresses me out

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Mythought2, I'm sorry about the experience you have had with your Echo device thus far. I am going to provide some troubleshooting steps. To fix issues with your Echo device not responding:

      Make sure you're using the power adapter that was included with your device.
      Make sure you have an active internet connection.
      Check that your device isn't muted. The light indicator is red when your device is muted.
      For devices without a screen: press the Action button to see if your Echo device responds.
      To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise.
      Speak naturally and clearly.
      Rephrase your question or make it more specific. For example, there are many cities around the world called "Paris." If you want to know the weather in Paris, France, say, "What's the weather like in Paris, France?"
      Try saying, "Did you hear me?"
      Unplug your device and then plug it back in.
      If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331.
      Thank you for your feedback. I hope this information is useful. AmazonDevices

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Still Questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, value not bad. Voice response questionable at times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sounds awesome. The sound quality for music is great that’s money well spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device so far, Bluetooth is done by app which can be little confusing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent better sound than original speaker big improvement. Glad I made this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend it to anyone. Great service, as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey Amazon Alexis really nice I would like my own separate Hub but together with the Amazon Alexa bizhub is more than what I need I would definitely recommend it to a customer it's an average for someone starting out and most people who are novices is great in the last year for at least 3 years that's speaking of the Hub

    I would recommend this to a friend