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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2943 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 2,943 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Thank you!!!’nnnnnnnnnnnnnnnnnnnnn!!!!! Nnnnn

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average sound nit premium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the Premium sound. Its ts not so premium, I would say its just a little bit better than my echo dot..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting from internet. Definitely could do without this. Will sell. Or return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Time didn’t display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting it to display the time but it didn’t. Other wise it works well, it’s a different look from the echo dot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for Grandma

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my Grandma loves it. Some of the features are making me consider buying one for myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot but it wont connect with my vizio oled tv would like some help with it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Black ball

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design just not worth the money. Its not loud but great slick design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs improvement!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was getting an upgrade from my 7-year-old Amazon Echo but I'm sorely disappointed. The sound is no better but what is worse is that I have to repeat the wake up word several times before it responds. Unfortunately it's too late to return it.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello JuneS! Thank you so much for taking the time to submit your feedback with your new Echo device. You can try to troubleshoot this as this is not the expected experience one should have with this device. I would recommend checking to see if you have any software updates that are needed as older software versions could potentially cause this. You can do this by simply sayin "Alexa, check for updates." If there are any updates, it will download and install them and could take 15 minutes to do depending on your internet speeds. If this does not resolve the issue, you can contact Amazon Customer Support at 888.280.4331 for further assistance or to explore all of your options. I do hope these tips resolve your issue and improve your experience with your Echo. Thanks again for your time and feedback and I hope you have a tremendous day! AmazonDevices

  • Rated 3 out of 5 stars

    It's o but needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not well function I have to constantly repeat myself I exchange for the Google max and very much please.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it very muchI don't like it very much, there are many things to do

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the Echo 4 as a speaker, does not produce premium sound. Works fine as Alexa device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes kicks off for no reason and have to turn it back on or unplug it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not ready for prime time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start? Sound quality is muddled, not balanced (especially with Echo Sub); connectivity is challenging "I'm having trouble, please try again later" so much so Amazon recommended I return both units. And the power cord is too short and doesn't match the unit. Will be returning mine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t seem to get it to pair with other Echo devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Alexa if you had one you know what it is if you haven't just a smart speaker

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t my favorite, that’s a definite. In fact I returned it. Later!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    U use it every day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I got it on special n got one for the living room n each room of my house. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty but… sound is just okay. Alexa doesn’t hear well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids, they like it but it keeps going in and out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok - it’s big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not care for this. Overall sound wasn’t that great and it’s quite large

    No, I would not recommend this to a friend