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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2970 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 2,970 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound - fits on the shelf - WOW, who chose the color scheme!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly better sound (directional). Mic is poor and very directional. You have to repeat your self constantly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as my original echo dot even though it’s bigger

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need better interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be great if I could control my music app. It will not let me play what I want from my phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Delay on Response

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but there is a bit delay on the response that you have to repeat multiple times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Thank you!!!’nnnnnnnnnnnnnnnnnnnnn!!!!! Nnnnn

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average sound nit premium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the Premium sound. Its ts not so premium, I would say its just a little bit better than my echo dot..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Echo 4th Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok. sounds ok. Only good for a small space...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Time didn’t display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting it to display the time but it didn’t. Other wise it works well, it’s a different look from the echo dot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting from internet. Definitely could do without this. Will sell. Or return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for Grandma

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my Grandma loves it. Some of the features are making me consider buying one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Black ball

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design just not worth the money. Its not loud but great slick design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot but it wont connect with my vizio oled tv would like some help with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's o but needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not well function I have to constantly repeat myself I exchange for the Google max and very much please.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the Echo 4 as a speaker, does not produce premium sound. Works fine as Alexa device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it very muchI don't like it very much, there are many things to do

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes kicks off for no reason and have to turn it back on or unplug it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not ready for prime time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start? Sound quality is muddled, not balanced (especially with Echo Sub); connectivity is challenging "I'm having trouble, please try again later" so much so Amazon recommended I return both units. And the power cord is too short and doesn't match the unit. Will be returning mine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t seem to get it to pair with other Echo devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Alexa if you had one you know what it is if you haven't just a smart speaker

    No, I would not recommend this to a friend