Customer Ratings & Reviews
- Model:
- B07XKF75B8
- SKU:
- 6430069
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.
This summary was generated by AI based on customer reviews.
Needs improvement!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting an upgrade from my 7-year-old Amazon Echo but I'm sorely disappointed. The sound is no better but what is worse is that I have to repeat the wake up word several times before it responds. Unfortunately it's too late to return it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JuneS! Thank you so much for taking the time to submit your feedback with your new Echo device. You can try to troubleshoot this as this is not the expected experience one should have with this device. I would recommend checking to see if you have any software updates that are needed as older software versions could potentially cause this. You can do this by simply sayin "Alexa, check for updates." If there are any updates, it will download and install them and could take 15 minutes to do depending on your internet speeds. If this does not resolve the issue, you can contact Amazon Customer Support at 888.280.4331 for further assistance or to explore all of your options. I do hope these tips resolve your issue and improve your experience with your Echo. Thanks again for your time and feedback and I hope you have a tremendous day!
No thanks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t my favorite, that’s a definite. In fact I returned it. Later!
No, I would not recommend this to a friendU use it every day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I got it on special n got one for the living room n each room of my house. I would recommend it.
I would recommend this to a friendJust ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty but… sound is just okay. Alexa doesn’t hear well.
No, I would not recommend this to a friendIs ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my kids, they like it but it keeps going in and out
I would recommend this to a friendJust ok - it’s big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not care for this. Overall sound wasn’t that great and it’s quite large
No, I would not recommend this to a friendnot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.understands better unintelligent boring and worst jokes ive ever heard
I would recommend this to a friendAlexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't figure out how to work. Not easy. Won't recommend to anyone.
No, I would not recommend this to a friendMeh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was not what I expected. Returned same day
No, I would not recommend this to a friendRay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice look amazon is making it happing with the new devices. works well with all smart devices
I would recommend this to a friendWont connect on my ATT internet.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I cant get it to connect to my internet so I cant tell how it sounds or works. My other Amazon devices will but this new one is not connecting. Not as easy as they claim. Probly will return them. Will edit this if I ever get assistance connecting them. I bought two.
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could have a better design work ok. Feels like it’s made with really poor cheap materials
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Jorge, thank you for providing feedback on the Echo (4th gen). I am sorry to see that you are disappointed with the design and materials of the device. Amazon puts sustainability at the forefront when designing new devices. With the Echo in particular, we use 50% post-consumer recycled plastics, 100% post-consumer recycled fabric, and 100% recycled die-cast aluminum. If there is anything we can help with, Amazon Customer service is available 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day!
Echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. We haven’t really used it to it capacity yet but we love it so far.
I would recommend this to a friendHappy Holidays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gift for the holidays! Reliable and will last for a long time.
I would recommend this to a friendAmazon echo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High recommended.............. ........... ... . .
I would recommend this to a friendGift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product giving as a gift since I loved ours. Reasonably priced
I would recommend this to a friendDecent with lots of Ads and less music.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh honestly not worth it. Lately every time you try to play music it just doesnt work. It wont let you play specific songs unless you subscribe to their platform, and it CONSTANTLY interrupts the music to talk about their new music service. Yeah it helps and it does what it says but its so annoying with how hard their pushing ads through it. Just get a google home instead. If you happen to own Amazon music already then this will be good for you. Keep in mind it doesnt always listen though lol.
No, I would not recommend this to a friendnot worth money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does what it was intended to do but it started giving way to advertisements and it also became a smart elic. half the time it goes off on its own mind not replying to questions ive asked
No, I would not recommend this to a friendChristmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Christmas present, sure it will be liked and well used.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that I got for my son. He uses it all the time.
I would recommend this to a friend