Customer Ratings & Reviews

Very responsive and speaker plays sounds well. My kids like this too

I purchased this as a gift for someone, so it has not been used. My 5-Star rating is based on ease of ordering, good customer service in store and online. the package arrived packed well and in good condition.

Great product to centralize your smart home and easy to configure. The sound coverage is nice.

great sound quality, great addition to my smart home

Pick up at the store was easy and no problems. Staff was professional and fast in retrieving the order and with assistance with maintenance and parts questions

Good castmer service and product is very nice and great sound

Yes its true. Now i can control everyhing using alexa. Microphone quality is too good. Its can capture my voice from different room also.

It was for my teen and he likes it. It was supposed to come with a clock but didn't. We had a issue where it quit picking his voice up but unplugged it and worked fine after. Really liked the light bulb feature. Just received so can't speak on long term.

Great audio quality for a great price! I would highly recommend it.

Improvements added to the Echo improves the experience. Like the cylinder shape better though.

We own four of these in different sizes and colors, bought/gifted to us over the past few years. The idea was initially great but has degraded over the months/years. If you don't have an Amazon Music account (paid up), the music choices are woefully limited. The games? Try one out for ten minutes and they want to charge a subscription to your Amazon account. Want to hear one of the celebrity voices? Pay six bucks. Things that seem to be free are not. Quality? My older dots are better than the newer ones. The sound is muffled on one, etc. And yes, they are all placed in wifi areas away from interfering objects, etc. Also, there is not voice recognition. If anybody at all, even someone on television or a neighbor outside the window, says one of the "wake words" one of the dots lights up and tries to either answer something not asked, play something unwanted, or sell us something. These usually work well as alarms, can sometimes answer a random question (but often it's a wrong answer, and yes we're all American-born and bred English speakers) Above all, lately? The dots will play maybe two songs or answer a couple of questions before asking if we want items put in our carts. So, as far as those of us on the block here are concerned, these have been reduced to sellers of all kinds. Oh, and alarm clocks. They usually get the times right. Oh, they suck your information. They actually do listen, and I can't tell you who told me, but they don't just "learn" from us as they say, they suck information. We're going to try packing these up and getting Google Nests.

Slick looking item, a bit smaller than I expected. Doesn't take up much counter space, and looks clean. The sound quality is decent. It doesn't fill a room or anything, but it does what it needs to do. Overall I'm pretty pleased.

Great Deal on a great product. Would recommend an Alexa to anyone and would recommend to buy from besbuy

It has some great points but one in particular is a major disappointment to me. I bought it as a bluetooth speaker for my desktop. I've had to disable that and continue to use my wired speakers. I have a laptop (work) and desktop and switch between them. The Echo regularly reports "Now connected to desktop". This cannot be muted or the volume changed - it is loud. This has been complained about with Amazon. It occurs when I switch between computers, when I receive a message to my desktop, .. If I'm on a conference call on my laptop it is a major irritation (Echo is connected to my desktop).

Great nice cool awesome excellent gift laugh smile every single day Cool

I love Alexa! I set my morning alarms to wake up to Mary J. Blige!

excellent product it is such a great help to me and my lifestyle

Very satisfied with product. I should have purchased one step up.

This is a great product and I’ve had so much fun with it!

would of got this one if it had the clock display on it and show temperature on display sorry I don't recommend it but its got nice speaker sound though