Customer Ratings & Reviews
- Model:
- B07XKF75B8
- SKU:
- 6430069
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.
This summary was generated by AI based on customer reviews.
Great Prodcut but lacks Portability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but lacking portabliity. Not what I was looking for. I am looking for wireless portability. I will keep my old Echo
No, I would not recommend this to a friendPoor customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Echo ok, however same day I purchased a $100 Netflix gift card that did not activate. Took it back to BB store for a refund and was told I had to go directly to Netflix. At the very least Best Buy should have taken back the failed gift card and issued a replacement although I would have preferred a refund due to the fact I had to activate service with additional own funds to get the football game that day. Bad policy that services Best Buy not the customer. I would expect
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DennisR,
We are sorry you are dissatisfied with your purchase. If you have further questions about the Echo or need assistance with set up and features, call us. Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Alexa
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! And excellent conditions. Best Buy is the better choice
I would recommend this to a friendKeep the older version
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waist your time and money. The speaker sound is off when listening to music. My gen 2 echo and my ecobee thermostat with Alexa sounds better. To make it worse, you need to be standing over it and yell to get it to wake up. I am returning it.
No, I would not recommend this to a friendno good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a good sound. not compatible with the small echo
No, I would not recommend this to a friend