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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,972 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a first gen alexa that we had for almost ten years. The one thing I miss from the original is the volume was able to be adjusted with turning the top of the device. This one has buttons and is on the fabric. We use this in the kitchen and I am worried it will get dirty and grime with no way to clean the fabric especially if we keep it as long as the last one. Sound however is comparable and is equally if not more responsive than the original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my smart plugs and smart bulbs. Easy to use and sounds great.sounds much better that my original dot.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Better than older versions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new design. Works and sounds better than previous versions. And looks cooler too!! Now with different color schemes.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome Amazon Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from this revised Amazon Echo speaker. The bass and crispness of sound is nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my wife for Christmas and the whole family loves it. Very easy setup and the sound quality is amazing for the size and price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon-Echo (4th generation)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound are awesome. For it to be small it gives large sound effects. I highly recommend this Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Where was she all my life. I love being able to speak to Alexa while I'm cooking and she knows what I like to listen too. Great for gatherings, when you are cleaning or cooking and even helps you fall asleep when you ask Alexa to play ocean sounds or meditation music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fantastic Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and easy to use. I never thought that I would be so happy with anything but my CD player. But I sure am satisfied..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "Smart" Ain't What It Used To Be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm placing an Amazon Echo product in every room, and this is my hub. It works as advertised and the sound is incredible. It sits about 5 feet behind me in my library and I feel surrounded by music at any volume level. Beyond every expectation. The amazing thing is that Alexa is constantly learning new skills almost every week. "Smart" is smarter than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality audio - Better when you have two

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have one, but decided to add a 'second' echo to get the stereo effect and boy it does it sound good with two of these. Simply fantastic. One thing to keep in mind, the stereo will only work when you stream the audio. You cannot get the dual stereo effect when you play audio / bluetooth from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, versatile speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, really fits with the decor in my house. And the price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, but a little to quiet for my bedroom if I want to blast music, will be good for a bathroom

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Dot with Enhanced Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4th gen Echo was purchased to provide music from radio stations and other sources. The 4th gen Echo Enhanced Sound upgraded the pleasure of music. You can tell Alexa to play classic, pop, Christmas and other types of music or to play a certain radio station. You can have our arms full and tell Alexa to report the weather. A big plus is the away feature. It acts like a security system. Alexa listens for any alarm for a smoke or CO detector or any sounds like breaking glass. She will notify me if something happens. Another plus is if you have multiple Echo dots you can play music throughout the house and also announce things like dinner or if you have company that has come. Negative – the power cord is white instead of charcoal matching the Echo and many times does not respond to a voice.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st Alexa love the sound quality, good bass still need to learn how to sync it with my Vivint home smart system but very happy so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The song quality is very good to excellent when you consider the size. I am very happy with this product. I have an Echo show and 4 other echo products throughout the house. This one sounds as good if not better than the ECHO SHOW. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the reminders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but if you want to have a service you have to pay to Amazon for everything

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice addition to the echo family

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have many of the Amazon devices around the house from the very first generation Echo to the latest edition as well as echo show. You either like or hate this new design, while I personally kind of like it. While certainly not an audiophile speaker it does offer pleasing sound with decent base. The one new feature that I really like is that it can tell the temperature in the room that it is placed. Just ask Alexa “what is the temperature in the sunroom” and it tells you the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessss!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the fact that it has a built in bridge which means one less device i need to purchase..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Echo device and so far I love it, I purchased both 4th gen Echo and Dot. Sound quality is great and easily adjustable in the Alexa app. I have had no issues with voice recognition at all, she is responsive and understands my requests the first time. The First World problem of the power cord not matching the device doesn't bother me. As a Sci-Fi geek I love that I was able to change the wake word to "Computer", however, I'm hopeful that "Mother" will be added to the list of wake words eventually...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it while you can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for the size, much better than any dot series. Discontinued model. Get them while you can.

    I would recommend this to a friend