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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,972 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife would listen to her phone while working in the kitchen and it drove me nuts. I bought this and even she had to say that it sounds so much better. Of course now that we have Alexa we use it for so much more than just music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I’m so in love with my Alexa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa! I use it mostly as a radio in my kitchen. It has such good sound. I also use it as an intercom for the house….it works ok for this purpose. I also use it with my Phillips Hue to turn my bedroom lights off and on. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievably Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this speaker is simply incredible! I paired two together to create a stereo landscape. The highs and lows outshine my older bookshelf speakers, yes they are that good! I mainly use these for just music, but they are linked to many Echo devices through my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product sounds easy use all my house and my patio

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My new updated Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase--totally worth the price. The sound is is better than my old Alexa and well worth the cost. I also like the new design.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound and easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pleasant surprise. The sound quality is adequate for my needs, and I wasn't expecting my music to sound like it came out of a Bose speaker. I stumbled across a feature that I wasn't aware of- an internal thermometer that tells me the temperature in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, helps with my toddler getting to sleep using the rain sounds. I use this daily!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder then I expected. Same price as amazon without the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is the absolute best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its absolutly amazing! The best friend I ever had?I bought Alexa for my entire family for Christmas!She is my new best friend and can bring me to any era that I want?Thank goodness for Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound quality then I expected. When using the Alexa command features the speaker is able to hear me 100% of the time. I hate repeating myself trying to get Alexa to respond so I was very impressed with how well it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good single Alexa speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good for a single speaker. I have it in my kitchen. It does what it needs to do. The only thing I have issue with is trying to connect it to my echo Dot, and echo view. Just wouldnt connect to each other to play music around the house. Otherwise, great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a full alexa house and I chose to put this one in my bedroom. Setup was as painless as every other echo device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Alexa.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of 4 Amazon Alexa dots we have in our home. We absolutely love them. They can be used to drop in from room to room to talk or to play music in one room or set up groups of rooms. I highly recommend this. Bob Percy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for smaller places

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker has great sound. I have a small house and can here the speaker throughout the house. When paired with the echo sub, it is a rich sound experience. If you are looking for a clear sounding speaker, and use Alexa regularly, this speaker is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really great and works well with my Ring appliances. Only down side is that it is big.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AI

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect. Good for setting alarms, playing music, and even playing other cat sounds or bird noises for my cats to play around with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice upgrade and sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is a huge improvement over the original, which still sounds great, but Gen4 has better boom. It is also WAY easier to connect to home networks and devices. That much is a vast improvement over previous models. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is louder than I thought. Alexa works great, and the bass is killer. Thank you Amazon!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds clear with good base but I a little on the bigger side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, great gift for dad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my dad, he absolutely loved it. He’s not a very tech-oriented person but he did figure out how it works, and now he uses it on a daily basis!

    I would recommend this to a friend