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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2972 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,972 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ALEXA! good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for around the house especially when it comes to memory I always seem to be forgetting things that I have to do or things that I want to buy in the future and this object helps keep me occupied while at the same time keeping me informed if used properly this essentially is the best household companion money can buy. This version is better with music compared to other models (louder, clearer, bass-ier)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have tech gadgets for all ages.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo is an excellent product for daily use, both in business settings and for personal tasks. Its high-tech features offer a range of tools that are both practical and innovative. The versatility and efficiency of the Echo make it a valuable asset for anyone looking to enhance their productivity. I am eagerly anticipating the release of future models to see how this impressive technology continues to evolve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unlimited usuage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter is in love with this. honesly can turn on anything in her room and ask it to assist in every question you can think of along with helping you to brainstorm on stories and ideas and can just be a friend to talk to. highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and control. Very good for my 90 year old parents to use. Technology and price have finally matured to a perfect level.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I love my Alexa so much. I bought one for my 92 year old Dad who is totally amazed with this Alexa... he's over the moon

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Echo and I'm really happy with it. It's not a stereo system but for everyday listening to my Pandora, reminders, and morning alarms to my favorite playlist this is great! Sound is much bigger than seems possible for a speaker this size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hey Alexa

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than previous versions. The sound is fantastic and feels more responsive than the old one I had!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, works excellent, very good sound, I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Amazon echo. The salemen explained how great the speaker was in thos unit. Highly recommend to anyone looking fir a new echo

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound and bass for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for a price, used it in my screened porch where there is considerable traffic noise, still clear bass and sound. works well with Alexa smart devices. paired it with Studio and superb sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cindy's review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this! Clear tones, great volume. It's like a talking calendar. I use it for alarms, timers, weather, dates, ETC

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's ok..... but the sound could be better in mids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite upgrade from the older alexas or the little round dot ones. Not as good as Amazon claims it to be. The microphones are the worst part. They do not pick up like they used to. It is an ok product. I bought a bunch of them to play low level music in the house. Sonos is by far better, but this is a cheaper alternative, if you dont need the sonos for every song.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Function easy and practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter was excited to receive for gift. She has sent pictures on how it works and loves the wireless so it can be placed anywhere. Seems like the function of the Echo is great for anyone and operation is easy. We bought for our 24 yr. old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome little device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice and does so much cool things. I can ask it for traffic for a bridge, or ask it for the weather before i go out walking. It can also turn smart plugs and lights on and off. And i still haven't tried everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get a second Alexa for my house and couldn't be happier. I think this one is louder than my old one, nothing wrong with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Echo Hub at the recommendation of a Best Buy associate to simplify management of smart home devices. It's nice to be able to have one point of management for smart devices for different vendors, so it was worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My kids love our Alexa device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. My family love it. Especially my kids. They never stop talking to it to play their favorite song. " Still standing" by Taron Egerton from the cartoon movie Sing. Originally by Elton John

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great device, OS still needs some work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a stylish package. The only drawback -- and this is not the fault of the device itself but probably the OS -- is that sometimes it does not hear or understand reasonably simple questions (alarm for "ten-fifty" is invariably interpreted as "ten-fifteen"; you have to set for "ten-forty-nine" or "ten-fifty-one"). The device itself is beautiful and produces good room filling sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker and More

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to replace a stereo receiver and speakers in my workout room. It sounds excellent and I do not need to play music from my phone as it plays my Amazon Music and Spotify Music very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon-Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product easy to use. I purchased this is a Christmas present and am very satisfied with the quality.

    I would recommend this to a friend