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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,965 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this echo dot, took a bit to get used to, I would love it if it had a clock on it as my old Alexa had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I live differently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one Purchase has changed my life completely. I can’t live without my beautiful echo!! It’s so mesmerizing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love the color. Best purchase I did for me and my son

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    4th Gen Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update and it sounds GREAT, however I liked the design of the 3rd gen echo. IJS This is one sounds just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium sound quality, does what’s asked for! But needs plugged in and needs Internet to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great idea for the gift! The product is not bad, but I don't like that it's not for the people who speaks more than 1 language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for mom to make calls without carrying her phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement, but not bad at a discount

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is a sleek smart speaker with excellent Alexa integration for smart home control and basic tasks. However, sound quality is unfortunately average, and Alexa’s responses can feel very limited a lot of the time. A solid choice for convenience when on sale for nearly half the price, but not for audiophiles or heavy reliance without the proper equipment or knowledge of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working out great for us. The shopping list is my favorite and the daily reminder for my husband's pills is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I really like it to play music. Sometimes she gets muffled and you have to her turn off and back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Alexa app!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, using it right now!!! Pretty handy to have in my room. Use it to even make calls!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice speaker not as loud as I want but it does get up there. Set up was easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazon Alexa Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so looking forward to music whenever I wanted to listen to it, without commercials. And the clerk told me there was no monthly fee to use it. Now I find out I need to pay $3.99 monthly to get some of the music I have requested. That is a big disappointment to me. I try to believe the clerks and expect them to know how to use it. The sound is good. I am happy for that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t recognize the voice enough to stop playing when there music is playing. Great sound and overall a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it on sale or with a coupon, good purchase but not worth full price. Works great but def has flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been on the fence for awhile about buying one of these and finally caved in. Glad I did. My family and I have had loads of fun with all of the different options and especially with the light controls. Very cool how it has multiple language options which is a must in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multipurpose talking device just like Alexa

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter as a christmas gift. She enjoys it a lot has multiple purposes; she uses it as an alarm to wake up in the morning or to just ask questions about the weather or to play a song. Recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for tight spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these in stereo pairs (always buy two) in our RV or tight spaces. Works great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Music Quality

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music quality is phenomenal sounds exactly like a stereo speaker highly recommend if you listen to alot of music on Alexa device

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has slightly better sound than the smaller model, but I wish it had the clock feature.

    I would recommend this to a friend