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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2973 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,973 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great speaker. Loud and sounds great. And a great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product, useful for vision impaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Motion sensor turns Sengled light on & off, or program light routine, turn lights any color, ask Alexa Inside temperature, Outside temperature, weather, answers questions, play music w great sound quality. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good sound and functionality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Alexa device I bought. It's in the living room and controls all lights, answers questions, gives me updates on weather, sports etc. Has good sound and bass for a small speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon -Echo (4thGen) SMART Home Hub with Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Echo Dot is a fine gem, truly the Amazon - Echo (4th Gen) with premium sound, smart home hub and Alexa is a must for setting up a SMART Home. Every week I am finding new ways to use this hub. The set up is very easy, great sound, and quick response. I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good Alexa device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my girlfriend on my birthday...wait....actually got it for me, but she confiscated it. This sounds a lot better than I thought it would, not as much range as my Echo Plus, but significantly better than the Dot. Even has a little bass without being muddy. Worth the extra 20 over the Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Amazon Update

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to original. I saw some negative reviews on line but decided to try it out anyway, glad I did. It has a more modern look which makes it easier to interface into your system. For the size the sound is amazing. For the full stereo effect with your TV, you must get two. Takes up less space than sound bar,

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Alexa 4th gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4th gen Alexa has a great sound. Plenty of bass. I generally turn it down. Works great for notifying you of Amazon packages. A solid product. Even more so if you can catch it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud and Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly loud. I didn't expect this speaker to be clear and loud. I originally purchased to use with my Tapo cameras so I can view the feed on my tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Echo 4th Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Echo 4th generation. It was very easy to set up and now I can control my A19 lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great perfect size very easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his Christmas gift! He loves listening to music in the shower. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it. Bought 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two. Hung upside outside under the soffit. Installed second one and it automatically asked to pair and now they work in stereo. Nice and loud outside

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Hey Alexa play music

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, Easy setup and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound and mic quality optimal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality on the ECHO 4th generation. The mic is also great. I could be on the other side of the house ( on the same floor) and the echo still hears me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds great. It has awesome base gets very loud clear sound. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is better than Siri for voice interactions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a homepod mini to see how it compares to this Echo. I gotta be honest that the smaller homepod mini sounds much better than the bigger Echo....but I'm still liking the Echo device better because of Alexa. I have programed Alexa to greet me every morning with a positive message, the weather report and the news. Alexa also greets me when I get home after work and sings me a little song. Alexa dims my lights in the evening and later says good night and plays 30 mins of soothing music while I drift off to sleep. I love all of the things I can program Alexa do for me. Unfortunately I cannot program Siri on the homepod to do all of these things. Siri can play music when you ask her to and tell you the weather when you ask her to but it doesn't compare to Alexa. Alexa also tells me when there is a delivery which is super cool. I'll keep both devices but honestly, the Echo devices rule in my household.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New and improved sound quality. The setup was easy. I upgraded from the Amazon Echo 2nd generation. I love that I was able to keep the 2nd and sync the two together. Makes a lovely home of music! I will probably get the sub-one day as well, but until then I'm a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart speaker, i love the new design and sound of the new echo. It has a full rich sound and when you stereo pair them together the sound is even better. I dont understand what all the negative reviews about these is all about. People just nit picking about everything. Buy one or two and you wont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Improved sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a user of the Alexa devices for years and I decided to upgrade the one in my living room and was surprised by the difference. The sound quality is noticeably different and far superior. Also, this is cuter than the old tower style. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    So many uses and great sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t know why these kinds of devices were so popular but now I completely get it! Since I have had this I have found so many uses for it besides just listening to music. This Alexa works great and the sound quality when I am listening to music is amazing. I highly recommend this version of Alexa!

    I would recommend this to a friend