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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,965 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent sound smaller rooms

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for bedroom sized place's good sound for the size it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo, however the only reason for the 4 stars is the fact my older cylinder-shaped echo picks up sound far better. Sometimes no matter what the settings these require me to speak a second time to wake it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, we are in love with it. It works perfectly for what we want!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product. Very satisfied. I really liked it and it had helped me a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price and quality and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Bought the first one as a gift but needed one for myself :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my echo and have made the most of it. We have purchased light bulbs and the plug ins as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product very beautiful color and functional, works perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear product! Fun for the whole family. Recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the ECHO smarthub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and not sure why we waited so long to start using the Echo system. Really enjoying having it connect to myRing doorbell so it can announce the arrival of guests or deliveries.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price for good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound from such a small speaker. Easy to put in a small space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really smart HUB without the camera!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! You can play family games and send notices from your phone. It's funny when you send a sound from your phone and freak them out! Great buy If you're afraid of cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employees were so very helpful in helping me select which Alexa would be most appropriate for my needs. I highly recommend this store to purchase electronics for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great as usual when purchasing. Product works great and easy to set up. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice gadget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little gadget to have especially for playing music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young people supposedly there to help you are merely sales people wanting to make a sale. As far as knowledge of any product they are not educated to answer the basic questions. As a senior who is not a technical guru, I would appreciate more help in this area. The geek squad is too expensive for a person on limited income. That's enough for now.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to try Alexa again before I moved to Homekit for everything. There is still the annoying issue where an Amazon commercial will set off Alexa. While there are a lot of great apps and products there are some that either don’t work at all or they are flaky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father loved his birthday gift & also great value for this product I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mmmm it works decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be unreliable not as responsive as other previous devices.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and shape, we like to move it to hear music everywhere

    I would recommend this to a friend