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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,965 reviews
  • Rated 5 out of 5 stars

    Alexa is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 Alexa and 1 echo. Throughout the house. We love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ball

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it works good for me it track of the temp indoors and the weather its nice to have i approve.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass for the small size. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My friend Alex

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my alexa is so funny to ask anything and she answered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically to use with the smart home hub for light switch voice control. While that should work without internet access, the operation was spotty at best. If you already have an Echo, don't bother upgrading for the smart home hub functionality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Echo 4 + Premium Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. No issues with setup. The new design fits right in. The new hardware and features work as described. Power usage is much better than the previous models. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these speakers! Only drawback is compatibility

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, but hard to get it to listen over music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Working Alexa Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo Hub was a great addition to my "Alexa Family". It replaced my old original Echo and allows connectivity with my home security system for a complete home protection package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but it’s not loud enough. It’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence purchase, very good product. I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music easier

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it makes music production easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good only defect is that once in a while it glitches and doesn't react.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! We love it ! Bought for daughters college dorm and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know how much I needed this. I just hate it took me so long to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We really enjoy Echo products. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my mommy love the gift she enjoy so much to have a alexa to speak with her haha !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this product yet bust my friend has one and that’s the reason for my purchase. The music quality is fantastic. I never thought about listening to music this way .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service has been the best thank you so much, I never regret giving you guys a try ♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon-Echo(4th Gen)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughters birthday and she loves using this at home.

    I would recommend this to a friend