Customer Ratings & Reviews
- Model:
- B085HK4KL6
- SKU:
- 6430064
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but i think echo 2 gen is louder than this one and alexa voice command is not responding to my voice if and not close enough.
I would recommend this to a friendProbably will return.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m considering returning and getting an “i” device instead. The bass sounds muddy to me and is not connecting to my Phillips hue (although my other one does). I’ve had a couple connectivity issues that have caused a lot of annoyance. I’m experienced w these devices and own several, I work in tech, and I’m sure it is not “operator error”. This one is likely going back.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
good but needs more improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds good up to the medium volume level but beyond that it sounds terrible.
I would recommend this to a friend don't buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to tell it everything twice. I ask it a question and my older model in the next rooms answers. this device needs to come with a hearing aid
No, I would not recommend this to a friendDecent speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent speaker, at the price its not too bad. But sont expect great wuality sound
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great purchase just some time she has issue hearing me when my previous dot never had this issue as much
I would recommend this to a friendGood at price, Not sure why it is low on quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hangs a lot. If I leave it on overnight, in the morning Alexa doesn't even responds :) Maybe some config issue.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi SaurabhD,
We are sorry you are having issues with Alexa. The device must remain plugged in for continuous use. To have the most optimal experience with your device, ensure its software is up to date via settings, and that your wifi connection is strong.
For further issues, you can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.
Hope that helps!
Good but could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only wish that these had a true left and right channel. buttons are a little hard to get used to.
I would recommend this to a friend- Pros mentioned:Sound quality
Oscar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good,I like the quality of the speaker. Recommend
I would recommend this to a friend Echo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been to find the battery charger for Echo and my store does not have it. Amazon is not my favorite place to shop.
I would recommend this to a friendEcho - 4th Gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have enjoyed using this item. We especially wanted it to control our porch light.
I would recommend this to a friend- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better sound than an Echo dot and also has a temperature sensor. Handy for knowing the temperature for the room it is in.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has had trouble connecting with smart lighting Excellent sound even at high levels
I would recommend this to a friend - Pros mentioned:Sound quality
Decent upgrade from original Echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original Echo began acting up and this new model was on sale for Black Friday. Big upgrade in sound from the original model
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality! It is great for listening to audiobooks and music. I love that it has a temperature sensor built in.
I would recommend this to a friend Not too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes does not respond well to wake word. Otherwise a pretty good purchase.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an older version and it stopped working but this new one was easy to connect but took a while to import my contacts
I would recommend this to a friendNice upgrade over previous generation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, can be issues with dropped audio when using as home theater speakers through fire tv cube.
I would recommend this to a friendChristmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for our kid for Christmas. He really enjoys it. We ourselves have not used this.
I would recommend this to a friend- Pros mentioned:Sound quality
Great speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t complaint, this speakers for the money a paid is a still. The sound is very good, I would say excellent
I would recommend this to a friend