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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,971 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. My grandson loves it. He had the dot so we upgraded. It was a great choice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend it to anyone. Great service, as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey Amazon Alexis really nice I would like my own separate Hub but together with the Amazon Alexa bizhub is more than what I need I would definitely recommend it to a customer it's an average for someone starting out and most people who are novices is great in the last year for at least 3 years that's speaking of the Hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how versatile the echo is! Getting the weather every day is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Go for Google Home or Apple Siri

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound. I bought this to use with Sengled Bluetooth bulbs but every week I had to pair them again which is a hassle. Alexa always bugs with small extra information "Like saying By the way you could do this & that" Even though I have enabled silence options and minimal replies.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sounds awesome. The sound quality for music is great that’s money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent better sound than original speaker big improvement. Glad I made this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Order Pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was filled promptly, and salesperson was very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stereo quality is just okay, but I guess it is okay for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it does the job, it definitely picks up voice better.its pretty large though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Echo 3 was the best. It was loud, very understanding, and it just worked. I’m finding myself repeating commands constantly as it doesn’t understand hardly anything. The speakers don’t seem as loud as the 3 and it can’t hear you if it’s on maximum volume. It’s okay, but Amazon could have done better with this one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AZ Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have a higher rating, but was not easy to connect to wi-fi.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better Than 1st Gen. Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Better than the 1st gen. Echo. Only complaint is it always switches from my Pandora music acct to Amazon Music and I don't have a amazon music account. Kind of annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo (4th Gen)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this product, completely hands-free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just learn how to use it properly. It does a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor wifi set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Application for this item initially was not listed as a choice during set up. I called for online help assistance which was a waste of time and frustration

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice upgrade from our plus verision. Looks nice and has good sound. Set up was a little frustrating but it works now. Alexa has a hard time answering from the right place

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will worth it if purchased on sale. Good value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No time clock display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but I like the other one with the time clock, more convenient I guess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, hard to get used to. Having fun with trying to control the lights.

    I would recommend this to a friend