Customer Ratings & Reviews
- Model:
- B085HK4KL6
- SKU:
- 6430064
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Improved Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old Echo. The sound quality on he 4th generation is amazing
I would recommend this to a friend Nice but not a necessity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty useful gadget. We bought a few compatible plugs to go with it
I would recommend this to a friendWouldn’t recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time I purchased Alexa and had to return. Alexa wouldn’t respond many times, nor did it light up. From what I understand from Other reviews, similar issue.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Clarity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound - fits on the shelf - WOW, who chose the color scheme!
I would recommend this to a friend Its useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as my original echo dot even though it’s bigger
I would recommend this to a friend- Pros mentioned:Sound quality
Poor mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly better sound (directional). Mic is poor and very directional. You have to repeat your self constantly.
No, I would not recommend this to a friend need better interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be great if I could control my music app. It will not let me play what I want from my phone.
No, I would not recommend this to a friendEcho 4th Gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok. sounds ok. Only good for a small space...
No, I would not recommend this to a friend- Cons mentioned:Response time
Delay on Response
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but there is a bit delay on the response that you have to repeat multiple times.
I would recommend this to a friend - Pros mentioned:Sound quality
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! Thank you!!!’nnnnnnnnnnnnnnnnnnnnn!!!!! Nnnnn
I would recommend this to a friend Average sound nit premium
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because of the Premium sound. Its ts not so premium, I would say its just a little bit better than my echo dot..
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting from internet. Definitely could do without this. Will sell. Or return
No, I would not recommend this to a friendTime didn’t display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting it to display the time but it didn’t. Other wise it works well, it’s a different look from the echo dot.
No, I would not recommend this to a friendBought for Grandma
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my Grandma loves it. Some of the features are making me consider buying one for myself.
I would recommend this to a friendRon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it alot but it wont connect with my vizio oled tv would like some help with it
No, I would not recommend this to a friend- Pros mentioned:Design
Black ball
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design just not worth the money. Its not loud but great slick design.
No, I would not recommend this to a friend Needs improvement!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting an upgrade from my 7-year-old Amazon Echo but I'm sorely disappointed. The sound is no better but what is worse is that I have to repeat the wake up word several times before it responds. Unfortunately it's too late to return it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JuneS! Thank you so much for taking the time to submit your feedback with your new Echo device. You can try to troubleshoot this as this is not the expected experience one should have with this device. I would recommend checking to see if you have any software updates that are needed as older software versions could potentially cause this. You can do this by simply sayin "Alexa, check for updates." If there are any updates, it will download and install them and could take 15 minutes to do depending on your internet speeds. If this does not resolve the issue, you can contact Amazon Customer Support at 888.280.4331 for further assistance or to explore all of your options. I do hope these tips resolve your issue and improve your experience with your Echo. Thanks again for your time and feedback and I hope you have a tremendous day!
It's o but needs improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not well function I have to constantly repeat myself I exchange for the Google max and very much please.
No, I would not recommend this to a friendecho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it very muchI don't like it very much, there are many things to do
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the Echo 4 as a speaker, does not produce premium sound. Works fine as Alexa device.
No, I would not recommend this to a friend