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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2952 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 2,952 reviews
  • Rated 3 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes kicks off for no reason and have to turn it back on or unplug it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not ready for prime time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start? Sound quality is muddled, not balanced (especially with Echo Sub); connectivity is challenging "I'm having trouble, please try again later" so much so Amazon recommended I return both units. And the power cord is too short and doesn't match the unit. Will be returning mine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t seem to get it to pair with other Echo devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Alexa if you had one you know what it is if you haven't just a smart speaker

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t my favorite, that’s a definite. In fact I returned it. Later!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    U use it every day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I got it on special n got one for the living room n each room of my house. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty but… sound is just okay. Alexa doesn’t hear well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids, they like it but it keeps going in and out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok - it’s big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not care for this. Overall sound wasn’t that great and it’s quite large

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    understands better unintelligent boring and worst jokes ive ever heard

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could have a better design work ok. Feels like it’s made with really poor cheap materials

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Jorge, thank you for providing feedback on the Echo (4th gen). I am sorry to see that you are disappointed with the design and materials of the device. Amazon puts sustainability at the forefront when designing new devices. With the Echo in particular, we use 50% post-consumer recycled plastics, 100% post-consumer recycled fabric, and 100% recycled die-cast aluminum. If there is anything we can help with, Amazon Customer service is available 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't figure out how to work. Not easy. Won't recommend to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice look amazon is making it happing with the new devices. works well with all smart devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was not what I expected. Returned same day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wont connect on my ATT internet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I cant get it to connect to my internet so I cant tell how it sounds or works. My other Amazon devices will but this new one is not connecting. Not as easy as they claim. Probly will return them. Will edit this if I ever get assistance connecting them. I bought two.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. We haven’t really used it to it capacity yet but we love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gift for the holidays! Reliable and will last for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High recommended.............. ........... ... . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product giving as a gift since I loved ours. Reasonably priced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent with lots of Ads and less music.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh honestly not worth it. Lately every time you try to play music it just doesnt work. It wont let you play specific songs unless you subscribe to their platform, and it CONSTANTLY interrupts the music to talk about their new music service. Yeah it helps and it does what it says but its so annoying with how hard their pushing ads through it. Just get a google home instead. If you happen to own Amazon music already then this will be good for you. Keep in mind it doesnt always listen though lol.

    No, I would not recommend this to a friend