Customer Ratings & Reviews
- Model:
- B085HK4KL6
- SKU:
- 6430064
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.
This summary was generated by AI based on customer reviews.
not worth money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does what it was intended to do but it started giving way to advertisements and it also became a smart elic. half the time it goes off on its own mind not replying to questions ive asked
No, I would not recommend this to a friendChristmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Christmas present, sure it will be liked and well used.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that I got for my son. He uses it all the time.
I would recommend this to a friendAmazing Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and loved it so much had to go but another!!!
I would recommend this to a friendAmazing price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg great price and it’s great I love her she’s amazing
I would recommend this to a friendSon wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son’s wife she loves it very happy
I would recommend this to a friendAlexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Alexa system…………………………………….. …..
I would recommend this to a friend- Pros mentioned:Sound quality
Not so good unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if the unit is defective, this unit has a mind of its own, it doesn't do the command that I ask most of the time. Speaker Sounds good though.
No, I would not recommend this to a friend - Pros mentioned:Design, Sound quality
Good Looking, Small and very functional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had for a long time Goggle home, but I decided to try the Echo and this intelligent platform provides new and high quality features that made me change my mind and moved all my smart devices at home to the Amazon Echo. 4 Things that I have enjoyed the most about this intelligent unit: Speaker Sound, the omnidirectional speaker is a great advantage and I can enjoy the music and listen clear while making calls. Very well bass balance and clear voice. Mic and Voice Recognition, very sensitive and so far I have not have any gap or interference during conversations or while making commands. Shape and Look, it looks great in either my bedroom or Living room. Setup, the setup was a breeze, very simple and intuitive. Definitely a way better multi-function device, smart home hub, Music stream, I am very happy with it
I would recommend this to a friend Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not as expected. Ok, but tried adjusting base, treble, midrange to compensate. So glad I didn’t pay full price for this. Reviewin 1 word: Meh.
No, I would not recommend this to a friendPoor sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was not good. I returned it and got an Echo Studio Smart Speaker instead. If you are looking for good sound, try the Echo Studio.
No, I would not recommend this to a friendNot a "premium sound" (in my opinion)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not find any "premium sound." This Echo is just louder than my Echo Dot 3. That is it. I did not find any reason to pay $100 for this device.
No, I would not recommend this to a friendimpulsive choice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only gave it two stars because i cannot remember but i think this item was never properly used and instead returned. impulse buy
No, I would not recommend this to a friendBestBuy Customer Support Sucks!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy support after the sale SUCKS!!! I had to go through Amazon Technical Support to get help and answers.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi ToddN,
We are sorry you are having trouble with your Echo 4th Gen speaker. If you need further support, you can call Amazon customer service, available 24/7 for assistance on the device! You can reach us at 1-888-280-4331.
Hope that helps!
Cool when it’s working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great when it works, every command I got this thing for has some type of bug or just straight up doesn’t work at all. I ask it to turn on my lights and it can’t even figure that out, anytime the lights actually come on Alexa doesn’t stop changing the color until I say stop and at that point I’ll just use my phone.
No, I would not recommend this to a friendTruly bad online purchase experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as expected... however online purchase experience was not so good, despite there were hundreds of boxes, the picker choose a crushed box and the milenals in charge of the delivery said there was nothing to do, that it was what it was... terrible experience
I would recommend this to a friendStopped working after a two weeks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for about a week or two and all of a sudden it wouldn’t connect to the internet and couldn’t get it to work afterwards. I even reset it and tried setting it up as new and it still didn’t work. I did like it while it was working. Returned product and got money back.
No, I would not recommend this to a friendnot satisfied
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working shows a error we try all methods to fix
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi HectorG, thank you for providing feedback about Amazon Echo. I am sorry to see you have not had a good experience thus far. Most problems with device setup arise from a few common issues. If they come up, try the following. * Check that your device has a strong internet connection.* If your device setup uses the Alexa app, check that you have the latest version of the app.* Restart your Echo device. Unplug it from power, wait 30 seconds, then plug it back in. *If none of these steps help, or if you have problems registering the device, reset your Echo device to clear up most issues. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you again and have a great day!
Not for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wasn't what Iexpected. Returned product and got a google home version and I was a much happier customer.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi TammyS,
We are sorry to hear you were not pleased with our product and happy you found a better solution for your home.
They Lied!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sound of The Speakers Really BAD!! Not Make for Music.
No, I would not recommend this to a friend