Customer Ratings & Reviews

I had for a long time Goggle home, but I decided to try the Echo and this intelligent platform provides new and high quality features that made me change my mind and moved all my smart devices at home to the Amazon Echo. 4 Things that I have enjoyed the most about this intelligent unit: Speaker Sound, the omnidirectional speaker is a great advantage and I can enjoy the music and listen clear while making calls. Very well bass balance and clear voice. Mic and Voice Recognition, very sensitive and so far I have not have any gap or interference during conversations or while making commands. Shape and Look, it looks great in either my bedroom or Living room. Setup, the setup was a breeze, very simple and intuitive. Definitely a way better multi-function device, smart home hub, Music stream, I am very happy with it

Sound not as expected. Ok, but tried adjusting base, treble, midrange to compensate. So glad I didn’t pay full price for this. Reviewin 1 word: Meh.

The sound quality was not good. I returned it and got an Echo Studio Smart Speaker instead. If you are looking for good sound, try the Echo Studio.

I did not find any "premium sound." This Echo is just louder than my Echo Dot 3. That is it. I did not find any reason to pay $100 for this device.

only gave it two stars because i cannot remember but i think this item was never properly used and instead returned. impulse buy

It’s great when it works, every command I got this thing for has some type of bug or just straight up doesn’t work at all. I ask it to turn on my lights and it can’t even figure that out, anytime the lights actually come on Alexa doesn’t stop changing the color until I say stop and at that point I’ll just use my phone.

BestBuy support after the sale SUCKS!!! I had to go through Amazon Technical Support to get help and answers.

Product works as expected... however online purchase experience was not so good, despite there were hundreds of boxes, the picker choose a crushed box and the milenals in charge of the delivery said there was nothing to do, that it was what it was... terrible experience

Had it for about a week or two and all of a sudden it wouldn’t connect to the internet and couldn’t get it to work afterwards. I even reset it and tried setting it up as new and it still didn’t work. I did like it while it was working. Returned product and got money back.

The Sound of The Speakers Really BAD!! Not Make for Music.

Just wasn't what Iexpected. Returned product and got a google home version and I was a much happier customer.

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Does not work correctly. Turns off while listening to music. Suddenly goes very loud while playing music.

The Amazon Echo (4th Gen) is another addition to Amazon's growing family of smart speakers, boasting premium sound, a built-in smart home hub, and the ever-present Alexa assistant. After spending some time with this device, here's my honest review: Pros: Premium Sound Quality: The Echo (4th Gen) delivers impressive audio quality. Its 3-inch woofer and dual front-firing tweeters offer clear highs, deep lows, and well-defined mids. Whether you're listening to music, podcasts, or even making voice calls, the sound is rich and immersive. Sleek Design: This Echo model features a stylish, spherical design that can easily blend into various home decor styles. It's a refreshing departure from the traditional cylindrical shape, and the fabric finish feels premium. Built-In Smart Home Hub: The Echo (4th Gen) acts as a smart home hub, allowing you to control compatible smart devices like lights, thermostats, and locks without needing separate hubs or bridges. It simplifies home automation and streamlines your setup. Alexa Voice Assistant: Alexa remains one of the most capable voice assistants in the market. You can use it for a wide range of tasks, from setting reminders and answering questions to controlling smart devices and streaming music. Multi-Room Audio: If you have multiple Echo devices, you can create a multi-room audio system for synchronized playback. It's perfect for filling your entire home with music. Drop-In and Calling: The Echo supports voice and video calls, as well as Drop-In, which allows you to instantly connect with other Echo devices in your household or with contacts who have the Alexa app. Cons: Bass Lacks Punch: While the sound quality is generally good, the bass might not satisfy audiophiles or those who enjoy heavy bass music genres. It's adequate but not outstanding in this regard. Size and Weight: Due to its spherical design, the Echo (4th Gen) is larger and heavier than previous Echo models. This might make it less portable if you intend to move it around frequently. Microphone Sensitivity: The device's microphones are quite sensitive, which is generally a good thing for voice recognition. However, this also means that it can sometimes activate when you didn't intend to wake it up, especially in a noisy environment. Privacy Concerns: As with many smart speakers, privacy is a concern. The Echo (4th Gen) has a physical mute button and offers privacy settings, but users should remain cautious about their interactions. In conclusion, the Amazon Echo (4th Gen) is a solid addition to Amazon's lineup of smart speakers. Its premium sound quality, smart home hub capabilities, and integration with Alexa make it a versatile device for a variety of tasks. While it may not be the best option for audiophiles seeking booming bass, it provides a balanced sound profile suitable for most users. Its sleek design and improved features make it an attractive choice for anyone looking to add a capable smart speaker to their home.

It is horrible to use my smart home items. It will choose when to recognize the smart home items such as the plugs and blue tooth bulbs I will never get another one

This was supposed to be something it’s not. They just released new ecos that are cheap and useless for smart home capabilities. Release a model that is an upgrade to the eco plus 2 smart hub

It constantly shuts off missing commands and im scheduling a service for it asap

Would constantly turn on by itself. Wouldn’t shut down it was on listen mode constantly. Then it couldn’t understand english. Junk. Returned all we bought.

The 20 dollar echo sounds as good as this one. I even moved the bass and treble levels to the max. No help. Not impressed.

Waited for curbside pickup for over 30 minutes, tried calling endless hold, marked as picked up but was not picked up. No one delivered anything to my car.