Customer Ratings & Reviews

The Amazon Echo (4th Gen) is another addition to Amazon's growing family of smart speakers, boasting premium sound, a built-in smart home hub, and the ever-present Alexa assistant. After spending some time with this device, here's my honest review: Pros: Premium Sound Quality: The Echo (4th Gen) delivers impressive audio quality. Its 3-inch woofer and dual front-firing tweeters offer clear highs, deep lows, and well-defined mids. Whether you're listening to music, podcasts, or even making voice calls, the sound is rich and immersive. Sleek Design: This Echo model features a stylish, spherical design that can easily blend into various home decor styles. It's a refreshing departure from the traditional cylindrical shape, and the fabric finish feels premium. Built-In Smart Home Hub: The Echo (4th Gen) acts as a smart home hub, allowing you to control compatible smart devices like lights, thermostats, and locks without needing separate hubs or bridges. It simplifies home automation and streamlines your setup. Alexa Voice Assistant: Alexa remains one of the most capable voice assistants in the market. You can use it for a wide range of tasks, from setting reminders and answering questions to controlling smart devices and streaming music. Multi-Room Audio: If you have multiple Echo devices, you can create a multi-room audio system for synchronized playback. It's perfect for filling your entire home with music. Drop-In and Calling: The Echo supports voice and video calls, as well as Drop-In, which allows you to instantly connect with other Echo devices in your household or with contacts who have the Alexa app. Cons: Bass Lacks Punch: While the sound quality is generally good, the bass might not satisfy audiophiles or those who enjoy heavy bass music genres. It's adequate but not outstanding in this regard. Size and Weight: Due to its spherical design, the Echo (4th Gen) is larger and heavier than previous Echo models. This might make it less portable if you intend to move it around frequently. Microphone Sensitivity: The device's microphones are quite sensitive, which is generally a good thing for voice recognition. However, this also means that it can sometimes activate when you didn't intend to wake it up, especially in a noisy environment. Privacy Concerns: As with many smart speakers, privacy is a concern. The Echo (4th Gen) has a physical mute button and offers privacy settings, but users should remain cautious about their interactions. In conclusion, the Amazon Echo (4th Gen) is a solid addition to Amazon's lineup of smart speakers. Its premium sound quality, smart home hub capabilities, and integration with Alexa make it a versatile device for a variety of tasks. While it may not be the best option for audiophiles seeking booming bass, it provides a balanced sound profile suitable for most users. Its sleek design and improved features make it an attractive choice for anyone looking to add a capable smart speaker to their home.

This was supposed to be something it’s not. They just released new ecos that are cheap and useless for smart home capabilities. Release a model that is an upgrade to the eco plus 2 smart hub

It constantly shuts off missing commands and im scheduling a service for it asap

Would constantly turn on by itself. Wouldn’t shut down it was on listen mode constantly. Then it couldn’t understand english. Junk. Returned all we bought.

The 20 dollar echo sounds as good as this one. I even moved the bass and treble levels to the max. No help. Not impressed.

Waited for curbside pickup for over 30 minutes, tried calling endless hold, marked as picked up but was not picked up. No one delivered anything to my car.

Music is breaking up constantly not sure if it's poorly made or if I just have a defective one.

Stopped working after 1 month. Blue light spins and Amazon can’t stop it or explain why.

bought 2 times but could not connect to the Internet, could not understand the reason

Very disappointed that the speaker isn’t good at all, bought three of them and had to return them

It’s okay won’t buy them again don’t recommend th hen

The worst echo product ever. I fell in love with the older models. Why not upgrade? Biggest mistake of my life..

Returned it. Would not connect to WiFi. Tech support non existent on Amazon’s behalf.

Blue light will flash but Alexa won't respond. Usually takes about 5-6 tries until she responds.

Very poor mic and response by The A.I. I don't recemend this smart speaker

I dont know why people give it low reviews. I absolutly love it. Extremely easy to set up paired to other devises instantly . The sound of the speakers is totally awsome it will rock the whole house. I also had three echo dots but gave two away since getting this, i didnt pair both because i use one when its near me that dosent wake everyone in the house up. Have had no problems with the alexa 4 hearing me and the updated abillities is so much better than the dots. So buy this ignore the bad reviews u wont regret it.

Great product easy to setup and easy to use also great sound

Wonderful addition to the house makes everything a little bit easier with having a newborn love, the sound quality and the ease of use

Great sound just Alexa needs to listen better otherwise all good

Much better sound from the full size Echo. Also adds smart home hub functions which I don't use as I have a smart things hub but the added option is nice.