Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 2970 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,970 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Alexa for my father and hi love it and sound better that the old one

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Alexa Echo 4th Generation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew and he loves it! He owns Echo Dot but this one sounds way better with stereo sound and more bass to it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Music

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea. Works good and great size. Awesome sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and easy to set up, I enjoyed it even more once I set it up and will always purchase another if it breaks

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Very good addition to the Fire Stick.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these Echo bad boys for my Fire Stick 4k "theater sound" in my bedroom. More than enough sound for my room. The bass is surprisingly strong for it's size, and the sound quality is very good. I highly recommend using this as an simple alternative for stereo sound for your Fire Stick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Super

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great quality. Easy to manage from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Style, sound, function & price makes this a winner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker to add to my multiple echo speakers whole-house sound system. The new battery attachment base made by Mission specifically for this speaker finally makes an echo speaker portable and cord free. Can place 2 in backyard for parties or pool/jacuzzi time and have whole house and cordless backyard echo speakers all playing the same music finally!! (Please note that the Mission battery base ($39.99) is needed for the echo speaker to be cordless and portable). Style, sound, function, connectivity and price of the new echo “sphere-shaped” smart speaker makes this a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made! We are really enjoying it. It looks good, has a great sound and answers all my questions. We love it. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Amazing sounf

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing sndI love the sleek look as well as the fact we can bring it outside and use the wireless feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really useful for everyday needs plus more

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really easy to use and really helpful for everyday uses i use it for weather every morning and any information i would like to know

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    F%$k amazon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speaker, has great bass. HATE F@$%ING amazon and there commercials every 2 songs. I will not listen to a commercial, i tell her to stop and request a new channel, have not had a chance to switch to something else yet but i will. I will NEVER buy another thing from amazon again, F#$K them.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello DonaldZ! I am so glad that you are enjoying your Echo! The service that you are using for free for your music by default is Amazon Music which if you are not a subscriber for, does include ads. This is just a part of the service to allow for free music. You can switch this at any time to your music service of choice (many of which do also include their own ads if you are not a paying subscriber, this is not exclusive to Amazon products). Music services like Apple Music, Spotify, Pandora, iHeartRadio, etc are just a few of the options. You can do this by going to your Alexa Smartphone app on your smartphone and navigating to More (the 3 lined icon in the bottom)>Music & More>Settings(gear icon in the top right) and then selecting your default service for Artist and Genre Stations, Music, and Podcasts. This should open up your options to possibly find a music service more to your liking. We do thank you for providing your feedback to your experience with your Echo and I do hope you have a terrific day! AmazonDevices

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good upgrade for the Echo both on Sight and Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking in a living room or any room. Great sound, amazing bass and have a smart home hub and temperature sensor is awesome. You have it all in one package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Echo alexa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and to enjoy, good quality of sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new echo device! It replaced a high profile brand name device which quit working and was four to five times as expensive. It sounds amazing and I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Mr Kevin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and flexibility fits my kitchen counter perfectly. Adjustable base volume. I like the shape and look of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sound quality and ease of use. Glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, but a little to quiet for my bedroom if I want to blast music, will be good for a bathroom

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Shopper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten the echo. Dot and wanted a little better sound .. And it's a lot more then I thought it would be . it sounds great and the size works out great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Very nice upgrade

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and looks very nice on the kitchen counter. Upgraded from the first version of the Echo and we are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised loud speaker and able to add lights and additional control

    I would recommend this to a friend