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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,971 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase for the price of the product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, it has loud and good quality sound, I use it connected to my FireTV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product sounds awesome is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and the sound is great. I would have given it 5 stars, but connecting smart plugs to have it control was difficult for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Alexa play that song

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, Easy setup and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sound, small footprint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound out of something so small. Amazon has really stepped up these devices each new release. The sound from my original echo to this newest version is night and day. Highly recommend! 5 out of 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo 4th Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Echo 4th Gen on sale for $49. The Echo 4th Gen sounds better than the Echo 3rd gen. I made a mistake by getting Echo Dots so now replacing the Echo Dots with these Echo 4th Gens whenever they go on sale. The entire home filled with music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the first echo and 3rd generation dot. I love the new 5th generation! I really like the colored ring being on the bottom so I can see the color from across the room. The sound quality is AMAZING! I use my echos everyday and they work seamlessly with all my smart devices.I got mine on a Black Friday sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love my Echo!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really big upgrade from my Echo Dot. The speaker and smart home compatibility are great!! My only complaint & the reason that I didn’t give five stars is that sometimes you need to raise your voice for Alexa to respond. With that said, I would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good thing in small packages.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of Echo speakers for use a a bedroom stereo. Set up was easy and straightforward. Alexa works well for me, both voice control and app. Sound from the speakers is surprisingly good, but, out of the box, very bass heavy. This is easily corrected. Good Soundstage for such small speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to place at garage, play music loud and clear. Just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Echo 4th generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound especially with lots of base. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    real nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Echo so nice to have the music come though other rooms ,Ihave a speaker in my bathroom so I have music when I'm taking a shower and doing my hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and I love to ask it questions and what impresses me is that it can turn off/dim my lights

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. It has great sound. Way better than the little echos. Is in bedroom but could easily be used in large rooms

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow got got one over the holiday's when they were thirty dollars less than the regular price..they do sound and if pair with another dolby atmos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product the sound is awesome I love the product so fat

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for First Time Echo Users, Ok for Upgrades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Gen 1 Echo that I’ve had since the Echo beta days. It’s got good sound and an integrated Zigbee hub which is why I replaced my still functional Gen 1. Don’t really care for the new “ball” design. Also don’t like the light ring on the bottom of the unit as it’s harder to see from various viewing angles if the Echo has heard the wake word. If it’s your first Echo it’ll work just fine and be an excellent intro to the product line. If you already have an Echo and you don’t need the hub, I’m not sure it’s worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It was a great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. It was for my mother in law and she loved it. She uses it for mostly music or question in regards to artist.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Alexa Dot

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely got good sound quality. Dont need much but it definitely works well. Super happy that i can turn it up past 50% with out it starting to distort

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An Incredible Amazon Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, by far, one of the best Alexa devices that Amazon has come out with in the past year. The sound is amazing, much better than the Echo Plus, and the price point is excellent. I would strongly recommend that you purchase this over the more expensive Echo products, as it certainly is an excellent choice.

    I would recommend this to a friend