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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,971 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You'll love the hub it works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love listening to podcast turns lights on and on by with confidence you will love it works great love it blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is part of our family now! Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with Alexa! A great addition to our daily life activities. The device recognizes everyone's voice in the house and perfectly understands our commands and requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really great and works well with my Ring appliances. Only down side is that it is big.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .I am enjoying my echo i attached it to my smart TV and I am so comfortable. Thank to best buy for giving us the opportunity to be able to choose from a variety of appliances I also enjoy my theater system sounds so good. I'll recommend every one to shop at at best for quality and value for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Really like it but received a preused item-not new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Nice Device. Sound is great, easy set up and lots of features. Unfortunately after ordering a new item I received an Echo Premium that was a preowned item or an open box item as it had personalized lists and paired Bluetooth items already set up. It was paired to an Echo Show 5 also which I do not have. I like the item and would have given 5 stars if I received a NEW Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best decision I made

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Google home mini and this is far superior wish I made the change earlier. What Google home lack this does with ease

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "Echo, crank yourself up to Eleven!"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! It allows me to turn on and off my lights from across the room while in bed which is worth that in itself. It also provides good sound quality. I actually purchased 2 of these and and then paired so it fills the whole room. Definitely a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to pair up looks great in my kitchen on the counter

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and New life for Sonos System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound by itself. I also use it to control to control Sonos speakers in my condominium. Brought back life to my Sonos system which did not have Alexa functions built in. Got it on sale which frequently happens with Echo devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It answers most of my questions and keeps me updated about the weather conditions and reminds me about the Astros games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, I like it very much, my family like too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music quality is amazing! Microphones are not.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa. It’s great but this device is not like the old ones. It has great sound quality with amazing bass. My problem is the microphone. I have it a small bedroom and it has such trouble hearing me. Without any music playing I find myself having to say “Alexa” more than three times and then it listens. It’s great and all, but I feel like the microphones are worse than last gen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new Pal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new friend, although we got off to a slow start. I had trouble connecting it to my light bulbs, but when I finally allowed permissions things have been working well. Love the sound quality and Alexa treats me well. Looking too buy another one for bedroom when I see another deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Echo product and I love it! Turns on my lights when i walk in the room, plays music using Amazon music, links up to my firestick...its sound is actually better than my beats pill! Love this echo 4th gen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to control the entire household. Used to control lighting, smart TV, and outdoor security. Internal speaker is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo 4th Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well, and easy to set up. Sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Gen 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the new Gen 4 to replace a Gen 1 Echo. Love the new Gen 4. Sound quality is excellent. A vast improvement from the Gen 1 in every way. Also like the new round look as opposed to the tall cylinder Gen 1. Prices have fallen a lot since the introduction of the Gen 1 years ago. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo dot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the music sounds. It sounds like i have surround speakers in my living room. The only thing i wish i had in the echo was a clock

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, Alexa still sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, Alexa still sucks at recognizing words though. In all this thing is LOUD.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No need for a radio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am listening to it now, out on the patio where I have poor radio reception for classical stations. But this, linked to my WiFi means I am free to enjoy the music. If I am tired of classical, I can ask Alexa to play whatever. And it has great sound for a small package at this price.

    I would recommend this to a friend