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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2952 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Echo (4th Gen)'s exceptional sound quality, ease of use, and compact size. Many appreciate its seamless smart home integration and straightforward setup process. While some users experienced occasional delays in Alexa's response time, the overall feedback highlights the device's impressive audio capabilities and user-friendly design. A few noted minor issues with the power cord and Alexa's occasional misinterpretations of commands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,952 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this Echo. My husband brought it for me. The kids use it more than me. I have to go looking for my Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Alexa play that song

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, Easy setup and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and the sound is great. I would have given it 5 stars, but connecting smart plugs to have it control was difficult for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful, it helps me in my daily tasks, it helps me remembering all my pending and organizing my time very useful and recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good thing in small packages.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of Echo speakers for use a a bedroom stereo. Set up was easy and straightforward. Alexa works well for me, both voice control and app. Sound from the speakers is surprisingly good, but, out of the box, very bass heavy. This is easily corrected. Good Soundstage for such small speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the first echo and 3rd generation dot. I love the new 5th generation! I really like the colored ring being on the bottom so I can see the color from across the room. The sound quality is AMAZING! I use my echos everyday and they work seamlessly with all my smart devices.I got mine on a Black Friday sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love my Echo!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really big upgrade from my Echo Dot. The speaker and smart home compatibility are great!! My only complaint & the reason that I didn’t give five stars is that sometimes you need to raise your voice for Alexa to respond. With that said, I would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Echo 4th generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound especially with lots of base. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music quality is amazing! Microphones are not.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa. It’s great but this device is not like the old ones. It has great sound quality with amazing bass. My problem is the microphone. I have it a small bedroom and it has such trouble hearing me. Without any music playing I find myself having to say “Alexa” more than three times and then it listens. It’s great and all, but I feel like the microphones are worse than last gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money. : )

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Didn't think at first i would like it. It has a lot of features that allow me to do all kinds of stuff. I would recommend it in a heart beat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Echo product and I love it! Turns on my lights when i walk in the room, plays music using Amazon music, links up to my firestick...its sound is actually better than my beats pill! Love this echo 4th gen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and New life for Sonos System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound by itself. I also use it to control to control Sonos speakers in my condominium. Brought back life to my Sonos system which did not have Alexa functions built in. Got it on sale which frequently happens with Echo devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You can't find better overall value than Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great! Price competitive with Amazon. Plus, I have the GEEK SQUAD for help if i need it! Can't go wrong at Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for First Time Echo Users, Ok for Upgrades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Gen 1 Echo that I’ve had since the Echo beta days. It’s got good sound and an integrated Zigbee hub which is why I replaced my still functional Gen 1. Don’t really care for the new “ball” design. Also don’t like the light ring on the bottom of the unit as it’s harder to see from various viewing angles if the Echo has heard the wake word. If it’s your first Echo it’ll work just fine and be an excellent intro to the product line. If you already have an Echo and you don’t need the hub, I’m not sure it’s worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Really like it but received a preused item-not new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Nice Device. Sound is great, easy set up and lots of features. Unfortunately after ordering a new item I received an Echo Premium that was a preowned item or an open box item as it had personalized lists and paired Bluetooth items already set up. It was paired to an Echo Show 5 also which I do not have. I like the item and would have given 5 stars if I received a NEW Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Useful Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra echo, primarily to play music in the room in which we dance. Lot less expensive than other alternatives and has good sound quality for our purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An Incredible Amazon Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, by far, one of the best Alexa devices that Amazon has come out with in the past year. The sound is amazing, much better than the Echo Plus, and the price point is excellent. I would strongly recommend that you purchase this over the more expensive Echo products, as it certainly is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Siri Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! I can control everything! No longer is it neccessary to turn things on by hand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "Echo, crank yourself up to Eleven!"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! It allows me to turn on and off my lights from across the room while in bed which is worth that in itself. It also provides good sound quality. I actually purchased 2 of these and and then paired so it fills the whole room. Definitely a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .I am enjoying my echo i attached it to my smart TV and I am so comfortable. Thank to best buy for giving us the opportunity to be able to choose from a variety of appliances I also enjoy my theater system sounds so good. I'll recommend every one to shop at at best for quality and value for your money.

    I would recommend this to a friend