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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,971 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Echo is very easy to set up, looks amazing, and sounds better than the previous generation. We use this unit on our outside patio to supply sound to the pool area, and it does a great job of filling the area with premium sound and some bass. I am very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy setup and make your home a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent sound upgrade from TV speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were on sale and a great value. I had moved everything to apple HomePods, but I purchased a new Amazon fire max for my bedroom, and paired these Echos with it for better sound. I was pleasantly surprised how good the sound is out of these speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo 2nd Gen < Echo 4th Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 2nd Gen and WOW what a difference! Sounds so much better than a standard stereo speaker. This new Echo has the lows, mids, and highs you need in a smart home hub system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You can't find better overall value than Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great! Price competitive with Amazon. Plus, I have the GEEK SQUAD for help if i need it! Can't go wrong at Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product sounds easy use all my house and my patio

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for such a small speaker. Good bass,.very clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Amazon products for smart home usage. Easy to set up and use. We use them to create our shopping lists, lighting control, music throughout the house and to answer those random questions that seem to pop up in conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bought 2 for a stero pair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these speakers….I bought 2 of them and use them as a stereo pair with an Amazon 4K Firestik. So now I have a mini home theatre in my home office and can watch live TV with YouTube TV and many other streaming services. Plus its fully Alex capable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound it's excellent also inside my apartment the sound carries up to my loft don't need another speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this Echo. My husband brought it for me. The kids use it more than me. I have to go looking for my Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item to have love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. This is our second one. One I. The office one in the living room so are alway able to get information or listen to Music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and works like a charm. I’ll purchase a couple more for every other room in the house. Because if u say Alexa! She’s definitely going to pick it up. So If you have a larger home. Just go one ahead and grand a few

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the BEST speaker I’ve ever owned. I bought one for my living room and one for my kitchen, and I returned the one because the sound is THAT good that it sounded just as good in the other room. I would highly recommend getting this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this echo for my bedroom because my wife likes listening to music before she goes to work. The sound is great plus it has Alexa I really like the update features such as the in and out inputs, it also tells me the temperature in my room. So overall am please with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louder then I expected. Same price as amazon without the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Chilling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm past the part of blaring heavy metal music and now chill to jazz. I still rock out while driving, but home is all about tranquility. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. The echo is a handy and convenient addition. I wish i would have purchsed sooner. I would recommend this to anyone interesting in incorporating a sleek addition to their musical entertainment and other additional features. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but Bluetooth pairing is not as simple. Two Echo speakers do not pair to one another automatically after being set the first time. Alexa could be intrusive and annoying from time to time for some people.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good Alexa

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the best speakers so far from the Alexas I own granted is been the most pricey too but worth it.

    I would recommend this to a friend