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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,971 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo - Luv It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am old and feel rather accomplished that I was able to connect and enjoy this device. Love my music from "her" and the quality of sound is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, helps with my toddler getting to sleep using the rain sounds. I use this daily!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the echo dot, wanted a bigger sound so went this way and it did not disappoint. The sound, volume, bass, richness is amazing! I do have trouble pairing it via blue tooth with my iPhone - would like to listen to my apple podcasts this way - that was the fourth star! I cannot get this to work. Also, well ... Alexa is Alexa - I named my echo group Asbury and "she" is most times looking for a music group named Asbury !!! Ugh!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My new updated Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase--totally worth the price. The sound is is better than my old Alexa and well worth the cost. I also like the new design.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think the sound on this thing would be that great, but for such a small little thing it packs a lil punch. The sound is great, and unlike my old Alexa I don't have to scream at the top of my lungs to give a command if I'm not right next to it.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Amazon-Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow response times occasionally, trouble recognizing alexa compatible products, but overall fun to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a full alexa house and I chose to put this one in my bedroom. Setup was as painless as every other echo device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing right out of the box!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box. My 13 year old was able to set it up, download app and get is personalized in under 30 minutes. Amazon does a great job of sending instructional emails in the days after you activate, to help you learn how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Echo Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this and 2 echo dots. Really like being able to jus talk to it and it does what I say. I’m still learning how to use it with “ Alexa” being I’m not tech savvy but looking forward to adding other smart devices to pair with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I finally got over my fear of “big brother” listening in. They have a mute feature so if you still hold that fear. But great sound quality a lot louder than the previous gen. I pair it with a sengal light bulb and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good single Alexa speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good for a single speaker. I have it in my kitchen. It does what it needs to do. The only thing I have issue with is trying to connect it to my echo Dot, and echo view. Just wouldnt connect to each other to play music around the house. Otherwise, great device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for the size and what it costs. It is convenient to have the Alexa app right there in the room to answer questions or work smart devices. Like many have said it would have been better if the cord was the same color as the spere.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife would listen to her phone while working in the kitchen and it drove me nuts. I bought this and even she had to say that it sounds so much better. Of course now that we have Alexa we use it for so much more than just music.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Echo Gen 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product is amazing! Has good bass as well as audio, was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good product for its generation and a pretty cute accessorie if you just wanna sum intelligent ai in youre room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I’m so in love with my Alexa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa! I use it mostly as a radio in my kitchen. It has such good sound. I also use it as an intercom for the house….it works ok for this purpose. I also use it with my Phillips Hue to turn my bedroom lights off and on. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AI

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect. Good for setting alarms, playing music, and even playing other cat sounds or bird noises for my cats to play around with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Siri Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! I can control everything! No longer is it neccessary to turn things on by hand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievably Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this speaker is simply incredible! I paired two together to create a stereo landscape. The highs and lows outshine my older bookshelf speakers, yes they are that good! I mainly use these for just music, but they are linked to many Echo devices through my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is the absolute best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its absolutly amazing! The best friend I ever had?I bought Alexa for my entire family for Christmas!She is my new best friend and can bring me to any era that I want?Thank goodness for Best Buy!

    I would recommend this to a friend