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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,971 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying a Alexa Echo and so far im liking it, very useful and very good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Function easy and practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter was excited to receive for gift. She has sent pictures on how it works and loves the wireless so it can be placed anywhere. Seems like the function of the Echo is great for anyone and operation is easy. We bought for our 24 yr. old.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Alexa is Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa ball its resourceful plays all my songs I like paired with my other Amazon products this was an Awsome but great purchase I made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome little device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice and does so much cool things. I can ask it for traffic for a bridge, or ask it for the weather before i go out walking. It can also turn smart plugs and lights on and off. And i still haven't tried everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My kids love our Alexa device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. My family love it. Especially my kids. They never stop talking to it to play their favorite song. " Still standing" by Taron Egerton from the cartoon movie Sing. Originally by Elton John

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Echo Hub at the recommendation of a Best Buy associate to simplify management of smart home devices. It's nice to be able to have one point of management for smart devices for different vendors, so it was worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker and More

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to replace a stereo receiver and speakers in my workout room. It sounds excellent and I do not need to play music from my phone as it plays my Amazon Music and Spotify Music very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Works great. I plan on getting a few more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great device, OS still needs some work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a stylish package. The only drawback -- and this is not the fault of the device itself but probably the OS -- is that sometimes it does not hear or understand reasonably simple questions (alarm for "ten-fifty" is invariably interpreted as "ten-fifteen"; you have to set for "ten-forty-nine" or "ten-fifty-one"). The device itself is beautiful and produces good room filling sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo 4th Generation A Go

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Echo 4th Gen. is a major upgrade over previous version. Having a built in hub, and with good quality speakers, married with a 2nd Echo 4th Gen., you have a good quality stereo for a room or desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon-4th generation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic....easy to set up and work with! Great Sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is the best mid-level Alexa device for sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gift. I have one at home and I love the sound. Is the best mid-level Alexa device for sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my echo.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one for my daughter. Had to get one for myself. Love this little speaker!! Great sound!! Connected easily. I love the color. Overall very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    “Alexa, play ‘80s rock music”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you like Amazon listening, this is one of the better price/cost values, especially when it’s on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, like how you can talk in multiple languages and voice recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the dot, and wanted something bigger with more sound. This has much better sound and I’m glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goood sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love alexa, she joined our humble abode and her sisters. very happy we have them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo Dot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing!! It plays music from my pandora, sets timers when I’m busy in the kitchen. It’s really convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I'm loving Alexa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband gave me this, along with 2 Echo Dots and set up a home stereo that I absolutely love. We can even walky-talky each other from different rooms. Still learning all of the functions, but really enjoying my surround sound music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Alexa Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had multiple generations of Alexa’s in the past and this blows the rest of them away! The sound quality is amazing compared to the previous generations. It’s also a lot more appealing in my opinion.

    I would recommend this to a friend