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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,971 reviews
  • Rated 4 out of 5 stars

    Our little helper at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They call it premium sound but it is not. Other than that it works as expected and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Larger without the clock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected this one over the model with the clock because it was bigger and had more power for the location I chose. Works great for music and my daily jokes request.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and very entertaining for friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa-A+ Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect in our home for reminders. We purchased 2 smart outlets to operate different items, and it's perfect. Also, we love the free music choices!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good, but not amazing. I have 2 stereo paired and it sounds well rounded, but definitely not a lot of base. The microphones can be hit or miss, but hear me most of the time on the first try. The built in ZigBee hub and temperature sensor are nice bonuses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite improvement. The original I have is great but the new version is a big step up. It hears you no matter the volume and the sound itself is excellent..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves having this Echo in the living room - Helps keep timers and plays music for everyone. Easy to set up and operate. The app is easy to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the origial Echo after purchasing units for other rooms that had better sound quality for music. Not disappointed with the premium sound on this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice home speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Nice home speaker, fills up the room with good sound. Got it on sale for $70 Con: White cord looks ugly, what happened to black cord from the previous model?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be the second Echo I've purchased. I have 5 echo dots which i like, but the Dot has nothing on the sound you get from this big brother.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Alexa Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alexa speaker is great. Louder sound than the previous Alexa and more features. Still holds up perfectly fine till this day with no problems. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this amazon echo! It is east to set up and use! I love the color of it as well! Definitely would recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and Alexa works flawlessly on this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with Alexa and my Google nest thermostat. Always does a great job with my Ring doorbell camera and Ring security system. Quality sound and bass for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and much better sound than the last version. Tried an echo dot and returned it because of the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ECHO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my daughter this gor Christmas, and she loves it. The sound is clear! She doesn't have to type on her phone what she wants to place or know, she just ask ECHO!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Dope sounds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still learning all the features but so far so good! My purpose was for music and it def delivers . I bought a total of 6 and paired them up. Now I can get music throughout my condo and it sounds dope af. I’d recommend 100% and I’d buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is to replace an 5 year old Echo that started to fail. We were able to move the old Echo to a lesser need area. This unit is the hub of our 3 Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my new Amazon Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is just what I wanted. Now I have quality sound (music, news, talk shows) while I'm in my studio painting. I couldn't be more pleased to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Premium sound smart speaker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo (4th Gen) hifi speaker sounds great. You get premium sound at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up works great the sound is great too

    I would recommend this to a friend