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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 31,085 reviews
  • Rated 5 out of 5 stars

    Interesting little device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This for integrates well will my Firestick. The downside as if late is the fact that when an Amazon commercial comes on TV, the Echo starts responding to what is happening on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as an alarm clock,adding things to my calendar,sings great, answers various questions and always comes up with something that happened on that day in whatever year when I tell it good morning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the echo dot 2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have chronic insomnia so I need to take a prescribed medication, I ask Alexa to play my starred Spotify and to set sleep timer for 60 min...I drift off to sleep while listening to my favorite tunes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely in love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so tired of the radio at work losing signal everytime I would walk past it, so I decided to see what the hype was about with Alexa. I wish I would have found her sooner. I think she is my new best friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa and Echo are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have so much fun with the games, music and such. The kids love getting jokes. I play Jeopardy and get my sports updates. The wife likes the way she can ask for music. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent for things like weather information shopping lists playing music and most importantly telling jokes...Also got some good recipes off of it...Would definitely make a great gift..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this little dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 4 of these dots in my house. They are wonderful, kids use it for basic help with some homework things, wife uses it for shopping list, and I use it to control smart devices throughout my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for turning your house smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the Echo line up. Perfect for if you don't need music (although it will play through its small speaker) but need voice control for lights etc or just asking questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great addition to my other Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to my other to Alexis. Good start to my home automation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to see what Alexa had to offer. Being an Amazon prime member, I was pleasantly surprised. The voice commands are much better than competitors. I've attached the Eco Dot to an old Bose speaker and it works great! For the price, its a great product to purchase and play with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Echo Dot for a bedroom. Works great! Already have an Amazon Echo in the living room and another one in the basement. Highly recommend the Echo Dot for smaller rooms, such as a bedroom or office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't set it up yet because I have reservations about privacy. However, the product is part of the Amazon family. I'm sure that it will work just fine if I decide to install it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't forget to Dot your i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already an Echo fan, so a couple dots around the house is a good investment versus yelling loudly. Product does what it says, but has a very quiet speaker. Buy a wired auxiliary speaker to get the most out of any Dot you plan on using for any audio apps. Not mad at you Dot, just need to hear you better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to hear music from any floor in my house or being able to turn on a light or shutting off a light when my hands are full!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have one echo and I bought this for my bedroom that I can manage my lights .. it does the job but sound quality is little weak if I compare w other devices such as portable small speakers.. other than that it works and connects to your devices very well.. don't buy this to listen music ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun techany item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure in my purchase but at the sale price and feedback from a few friends I decided "why not". My Amazon Alexa item is infortative, up to the minute temperature and time. Also I lot of fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A neat gift to give

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother-in-law for Christmas. He is fairly tech savy and we thought he might find it neat. The deal around christmas for $30 seemed pretty reasonable. I've seen him use it a couple times. I think he likes the function to dim the lights with the special light bulbs the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Secondary to Home, for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is not good. I have it linked to an external speaker to help with that. Mics hear very well, better than Google Home. I like the routines for controlling smart home products. Mostly I use it for SiriusXM streaming in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    We returned Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to Alexa as we returned her as we are going to wait a while before jumping in. We really thought our young grandchildren would like her but after using her for a week decided we needed more reason than that. Easy to set up and worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa works good with my smart home turning on TV's too shutting off lights in my house. She even REMOTE STARTS my Hyundai Genesis! sometimes she may be buggy with multiple alexas but she does the job well.

    I would recommend this to a friend