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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1005 Showing 20,081-20,100 of 31,085 reviews
  • Rated 5 out of 5 stars

    Love my dots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put these everywhere. I think I have like 5 of them now. I need to stop, it's ridiculous, lol. I love them. Alexa is great. My 4 year old talks to her and can give her the commands to operate the lights.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Dot Needs Larger Database

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It reminds of the glowing rings in the movie, The Time machine. When you ask it a question the circle ring changes colors. Each color is a stage in answering a question. What would be nice would be medical app. I've tried to ask what a medical lab result is and Alexa can't answer the question.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this product for less than a week so I need more time to learn what all its capabilities are. I kept calling it Alexia at first. Wont pick up my voice from the kitchen but I think I need another unit for that room. Would love it to do more such as turn my TV off/on or change channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun gadget for music! If you are a music lover and like trivia this can be very entertaining. I would suggest an external speaker source as the sound quality is only slightly better than a cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much Alexa can do it's awesome! I bought two, one for upstairs and one for downstairs! They linked up and now I can listen to music, control the lights and camera from anywhere! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who is it? Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very practical device that helps with day-to-day information and tasks. However, Alexa also provides hours of fun through conversation, jokes and games. Affordable and worth every penny! Big fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a little alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is awesome. Don't hesitate to get one. I got this one to add to my Alexa's at the house and put it by the for I make it easier for her to hear me ask for the lights and such when I come home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The jury is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't truly had time to properly see what Alexa is capable of doing. The children love to see what she knows, constantly bombarding her with questions. I love her abilities with Amazon Music unlimited. Training her takes time though. So I will have to submit another review at a later date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Echo features at smaller price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for a friend and he loved it. I have been using Echo dots for a while now and they offer same Echo features at a great price(minus the larger speaker output). Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and compact

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This along with the Amazon Alexa Tower we have our contacts that pull into this. Helps my husband if he falls and needs to call someone he just says "Alexa call 911" if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd one for master bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's useful, but Alexa misses a lot. I try to add skills, but Alexa doesn't "understand" a lot of the time. It's easy to set up and is fun, but Alexa could be A LOT more useful. I know the Amazon folks are updating all the time, though, so, hopefully, it/she will be more useful in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I don't use this device for all the applications it's designed for, I enjoy it a great deal. I'm sure over time I will use it for more and more different applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how she gives me reminders to reorder products we use. We haven't even utilized all the things she can do I really like this product its easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted to try the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try the Echo and for the most part it works great. Love listening to music, checking the time, setting timers, asking questions. I have been having some problems lately connecting to the internet and I'm not sure what is causing the problem. Once I get that figured out, I'll be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oh Alexa stop listening to me... JK. I like this unit and it has gotten better since I bought it since Amazon is updating the software regularly (the unit does it automatically when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our echo dots but it seems that everything that connects to them lose there connection. I have a couple of plugs that control my lights and TV connected. I don't know if it's the router ( I upgraded and it still does it) Spectrum or Echo. I enjoy everything else though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Little Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the coolest devices I've ever purchased for my home. Now, when i walk in to my large living room, I can just say "Alexa, turn on lights." and four lamps will come on at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So was nervous as I’m not that tech savvy but had the device up and connected on my home WiFi in minutes. Alexa runs you through any of the settings needed to go through after that, we even setup a music trivia game that had us in a wonderful time remember old songs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you ask her to do. You can program the echo dot to control your lighting from your cell . Very reliable, I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good for the price. I really enjoy it, i don't have many complaints. The only problem is that the product is really low. I bought the speaker to have while i'm in the shower and its still not very loud. i mostly use it while i'm cooking which is nice.

    I would recommend this to a friend