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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1007 Showing 20,121-20,140 of 31,085 reviews
  • Rated 4 out of 5 stars

    Excellent utility, a couple hiccups connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, we love the product. Family of 5 and we have multiple units. From time to time, the system disconnects (could be our wifi). Also once in a while we have Alexa providing spontaneous output. Small price to pay for an excellent tool. Will continue buying them as our needs expand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is taking over my house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you see the price difference between the DOT and the Echo it is a no brainer when adding a new location for Alexa. Unless you just really need a battery or bigger speaker, this is a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased two of these as gifts. The most recent purchase was December of last year. I gave it to my dad as a Christmas gift, and he loves it! It has worked perfectly for him so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product`

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my niece. She loves how she can ask it many simple questions, and Alexa can answer. She is now using it for stories, jokes, and simple questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have a personal assistence beyond my phone, at home it's the last device I use right after jumping in the bed, and the first I use in the morning. I give it 4 stars just because I would like to syncronize the audio between my devices and it is not posible (yet ... hopefully one day)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect kitchen companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't believe I'd use the dot as much as I do. Setting a timer for cooking. Checking the temp. Connecting to our radio. This is the best feature as it makes the chromcast audio obsolete. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have gotten Echo Dot as a gift I love it. sitting around with friends we can throw out obscure songs and Alexa will find them. I have also given her several skills that are very entertaining.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no clue till x-mas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can’t wait till x-mas to find out, if this thing really works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it. Does everything as advertised. The only reason I rated 4stars is due to app add on quality and voice recognition glitching occasionally. Awesome for cooking, information and daily updates. Too expensive to fit house with Bluetooth components to get full use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Talk Outloud Anyway, so this is perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to be able to talk out loud and have someone respond! My kids enjoy using these and we bought several for gifts. As long as Big Brother isn't using them and collecting data, I am ok. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Room expansion easy with dots!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have added several dots in rooms that are less used to provide intercom communication within our house. Alexa is a welcomed addition in any home and makes life easier all the way around!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to Home Automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the full size echo and this is a great addition to add to another part of my home. I use it to control some of my Wemo switches the are beyond the reach of my full size echo. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it so much I bought another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Echo Dot to use for turning on and off my bedroom light. It does that just fine, coupled with a smart switch. But it really is very entertaining on its own. I enjoy it so much that I bought another one. Only drawback is Alexis doesn’t always understand what I’m saying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dis Dot's Da Dandy Device Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dis dot's da dandy device deal and works just the same and just as well as it's bigger, taller original Amazon Echo. So maybe the speaker isn't as fine but it's just right for my tin ears .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of those items you never realized you needed until you got one. Rapid setup and responds well to commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for me mainly because my grand kids were having so much fun with theirs! I really am enjoying the music, And if I need an answer to a question quick I ask Siri

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cool "toy", that is a bad description but it is something you can live without. Find one on a sale and get it to try out. syncs with your prime account and is pretty neat in what it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. I like the google devices better. I put this one in my bathroom. My kids use it for music and asking it random questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great echo, that I went back and got me the Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a minor problem with the Echo Plus, did not work the following day, went back to Best Buy and they gave me another one without any problem. Thanks Best Buy. Real happy with both of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of fun and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has been entertaining my guests and I as well as servicing various electrical items for the past year or so. I just had to buy 2 more as gifts for friends to use themselves!

    I would recommend this to a friend