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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1017 Showing 20,321-20,340 of 31,085 reviews
  • Rated 5 out of 5 stars

    Echo Dot 2 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a couple of these but bought for my mother-n-law. It has been very good for her to make phone calls and find info on. She loves it and wished she had it sooner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Echo Dot's Alexa needs a Hearing Aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the Echo Dot with Alexa and the Google Home with the Google Assistant in the same room. The Google Assistant hears me fine from anywhere in the large room. Alexa only here's me when I am in close proximity. I like the way Alexa can learn complex actions with the skills concept, but I prefer the answers of my day to day questions and to play Music from the Google Home. I got the Echo Dot because it has a skill to control my DishNetwork via voice. This is working well, but calling across the room to Alexa is frustrating. I am always yelling at her to get her to hear me. If you have no reason such as a particular skill the Echo can do the Google Home can't I would skip the Echo Dot and get the Google Home or Google Home mini instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless device for my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have nothing bad to say about the echo dot. Small and can be placed just about anywhere you need it. Great for the whole family and planning to purchase more for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a device!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how much we enjoy our DOT. Unbelievable what it does. BTW, have fun with the "Easter Eggs". I went over to Amazon and bought the Evo battery making the DOT totally portable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Needs a lot of work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can say when i first got my Dot, i was super excited but having used it a while, it needs a lot of work. There are way too many issues to mention but it is the most supported of voice control available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well.. Very sleek. Alexa pics up words very very quick. Her voice is clear as day. I was very surprised when I had gotten it just how knowledgeable she really was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave Alexa as a gift the person that received it loves it,it's a great gift for anyone any age simple and fun to use , I will definitely be buying more to give as gifts in the future !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my upstairs area since I have an echo downstairs working with a Phillips hue hub, it connects as well and controls the same lighting the downstairs echo does, nice extension.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a full-featured Echo Plus and this Dot, but the Dot did everything I needed so I returned the Echo Plus. Unless you need the larger speaker or smart hub, just get the Dot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My girls love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girls screamed with joy when they received these as a gift. They make an affordable gift for teenagers. The alarm wakes them up every morning for school. Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    can be frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon hasn't yet perfected the voice commands and it becomes frustrating when you find yourself repeating commands over and over again. All in all I enjoy the convieneces. Concerned with privacy and I'm monitoring what and when this device records. I have owned for about 6 weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa ince I'm a big Amazon person. It works fine the setup is a but much you have to download the app, then set it up. Mines didn't connect right away. Sound isn't the loudest but good for commands or request. For music I would connect a speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the exact sane product as the amazon echo which costs about 4 times as much. You just need your own speaker and you're set! It can even control your smart home. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job and does it well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with Echo dot. Love the audio and mic quality. App is awesome. Best for home automation cos I feel it does it better and faster than the Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New member of the family!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a question? Ask Alexa. She turns on the lights and lets me know about my amazon orders. Great edition when in the kitchen too for keeping lists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot & wemo smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a One-Day deal from Best Buy, I bought an Echo Dot and wemo smart plug. They work really well together. Am buying another Dot for my spouse's office and more mini wife smart plugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my leisure time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really changed my music consumption in the home. By having no barrier to so many platforms the amount of music, podcast, and news my family listens to has increased substantially.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for bedroom or kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for small bedroom or kitchen mainly to keep alarm or reminders. You can talk over calls but u may need to be little closer than echo to give same request. If it's your only device music may be ok in terms of volume n clarity. Choose as per ur use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that she can tell me when my Amazon packages will arrive. Also updates with the weather forecast. My grand children also love to ask trivia questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but Siri does the same thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this to be useful for spelling words and telling me the weather. These things are all options from Siri though so it's kinda redundant. Good for when the kids need those options since they don't have an iPhone.

    I would recommend this to a friend