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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1020 Showing 20,381-20,400 of 31,085 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd one put this one in the bedroom. You can use this for everything. We lock the doors adjust the thermostat and have 3 lights we can run with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa's Best Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pairing device for the main up. I set this up the master bedroom and use it to call my wife when dinner is ready.....Definitely make sure it is hooked up to solid speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dot is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice not to have to remember to set Alarm or if u wonder what the weather is just ask Alexa. She has all these skills u can add and u can ask her most things and she has the anwser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dot is nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than the bigger each, yet just as useful. Makes a great alarm clock as well as handy to update you on weather, sports, and all other subjects you may want to ask Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. The only improvement area I can think of is a more intuitive interface with the Alexa App, Also, the ability for Alexa to make app suggestions would be most helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend and I LOVE Alexa! I love being able to get the weather quickly and I use the shopping list feature daily. We are excited to get the Fire stick and use Alexa with that too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as good as full sized Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but the sound quality is nowhere near as good as the full-sized Echo. If you plan on listening to much music through it I feel the taller Echo is better (understandably, with more room for better speakers).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without it. Most of my house is automated so I just tell my echo dot to turn on my lights or turn thermostat up to 75 degrees etc. This was a great addition to my automation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echo and dot not there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very interested in the Echo and respective echo dot based on potential functionality. While there are some good qualities, the overall voice automation and functionality haven't lived up to the hype yet. Pros: sound quality for music is fantastic, kids enjoy asking Alexa questions, overall family fun. Cons: even after a full month of learning my voice, Alexa continues to frequently answer "I don't know what you are asking", at random times, Alexa will start talking without any prompt, setting up additional controllable items and syncing are not as easy as Amazon would have you believe, and worst experience....every time an amazon echo commercial comes on tv to promote the product, my Alexa replies to the TV commercial as if it were me saying "Alexa...."

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I ever lived without Alexa in my home. I use it every day. She can turn on and off my lights, give me a tech update, set a timer for me... Love you, Alexa!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having our Dot for a few months, it’s hard to remember what life was like without it. We use it daily, and was a fairly inexpensive first step towards home automation. Not sensitive enough for our 2 story loft though, but 2 work great in the space we’re in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use out of this for starters. Setup and use is easy. I now have 6 echo dots across my home. As well as 2 echos, fire tv cube, 4 amazon smart plugs and echo show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more fumbling at night to turn down an alarm clocks music, or to reach for the alarm clock. This is excellent to have next to the bedside and controlled all via voice activation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added a second dot for our two-story home to become a computer intercom between two home offices. After installation, we’ve been able to use Dot to enhance our audio library

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Amazon Echo device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents christmas, they love it. I already have in my house and love it too. Very handy when asking whats the weather today or this week. thumbs up !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Alexa! The kids love asking her questions. I love connecting her with the speaker and listening to my music! Still needs a little bit of tweeking for word recognition and I would love for her to "know" more by having a wider access to information, BUT we love her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nabbed this for my parents. They love it. It works well for a music box and is a glorified TV remote. This coupled with a TP-Link makes for a voice remote. Take that Comcast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Echo Dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an Echo at home, so I bought the Echo Dot for my wife to use in her classroom at work. She is getting to know more and more about it's capabilities every day, and loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Over all its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a fan of the privacy track record Amazon has but I was in need of a device that would allow my young children to contact my wife and i in an emergency. This was the lease expensive solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about Echo at first, but have found that I use it all the time. Great for use in the kitchen when I need to set the timer or to remind me I need to do something

    I would recommend this to a friend