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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1026 Showing 20,501-20,520 of 31,085 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my music on a daily basis. You can listen to pandora and other music services and you can even sync your phone to play what you have on your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whereas the Echo Dot can do so many things, my wife and I love the list feature, and we use it often. I’ve connected it to my Bose Soundlink II and it works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Info on the run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Dot. It is like having a personal assistant without the legs. From the weather to ordering take-out, you can't beat this. Excellent design . Alexia got Siri on the run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help around the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Echo's and three Echo Dots around the house. They help considerably with shopping lists, music, weather, household lighting and just over all knowledge from the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both Alexa and Google home since I wondered which one was the best for my home. Now after plenty of use and trial period I feel Alexa is better than Google home at this time. I love all the fun, entertaining and useful skills that are available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot works great with smart home devices. We have several dots throughout the house. Also it's very easy to set up with a blue-tooth speaker and blends in with the decor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a huge tech fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an echo dot for my home last Christmas. The family loved it! I decided to purchase one for my in-laws, and now my kids and their grandparents can chat all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 4 of these echo dots and have them in 4 rooms now very easy to setup and I suggest that you get the books on what to ask it and what to do if you are a first time user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new little gadget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting started learning what "Alexa" can do for me. Alexa can set a timer, tell a joke, change the thermostat. It's easy and fun to have an "assistant".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did I wait so long to buy this? Seriously a must have for anyone. Really for the price this is a must have item to add to the house hold. I can't give it a five because well no product is perfect but this is pretty close to the perfect tech gadget for anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    handy device to have in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using my Echo dot so far. It is great bringing up the radio station or song I want or playing some of the trivia games. I have not had it long enough to probably utilize all of its functionality, but so far, it has been a great little device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review this one I purchased because it is a gift. Bought it for my husband for his birthday after we had one in the kitchen for 3 months before it went off to college!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does most of everything well. You will not regret having Alexa in our home. I took off 1 star because Alexa has trouble hearing me sometimes or misunderstands my questions. Alexa is always getting smarter and will likely improve on that over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the more expensive Echos with built-in speakers, the dot can be plugged into or wirelessly connected to real speakers! Awesome if you are an Amazon Prime member.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for smart home enthusiasts!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter talks to this all the time and loves it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Does everything we expected, and more. Sometimes it loses connection with internet b/c ours is kind of weak, but not the fault of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn’t love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these echo dots at an amazing deal at Best Buy. I love the Alexa. She helps with homework, sings lullaby’s, to cooking recipes. Everyone needs one of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still learning the echo, but so far it we like it. Being able to set up our security system to it, talk to it and get answers and such a powerful device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gf now has one in every room, wow!!! It was a random gift and she loves it. She uses it for work too. She absolutely loves it. She even bought one for her 9 yr old son.

    I would recommend this to a friend