4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1028 Showing 20,541-20,560 of 31,085 reviews
  • Rated 5 out of 5 stars

    love it. it is fun to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a Christmas present. It is so fun to use. We set it up with spotify music and also Pandora. I cant wait to get the smart features to be able to run my home with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can just say, what's my commute, what time is, turn on radio, my son does homework is just so perfect, so far we have 3 of them... just live them....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa needs to pay attention to me more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Echo to automate my phone and be able to speak to my lights and thermostat. So far i love it, however, at times i have to yell at Alexa. Sometimes it is frustrating that she doesn't understand what I am asking for. However, overall it has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa the savior!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, the features on this device are unique compared to Google Home. The Alexa Deal's are cool and you can really find some great bargains. Amazon Music is a must with the device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo dot is fantastic. It tracks the weather, traffic.Ask it just about anything. I have my home thermostat and lighting conected to it.Can't wait to hook up my home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one a little over two years ago and now it isn’t working so well. It’s needed for an elderly man so it must work. Therefore a new one. It gets used a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is great for asking many things like the weather, when my favorite team plays, starting timers when cooking, pausing my Directv programming with my Harmony, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart home takeoff.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the Echo useful in asking it things like what the weather is. Also, good for setting an alarm or for scheduling. Even the ability to leave messages on a friends echo. Downfall is that it sometimes misunderstands you so you have to repeat yourself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son loves it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually the entire family enjoys having the dot. She provides update at request and can search many songs. The only negative is you need an amazon music subscription to get full version of songs. And she doesn't play clean version of songs without the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome small device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit to give as a gift and useful if you want to automate your home from lighting and monitoring the electrical energy you consume on a monthly or weekly basis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    She is a good kitchen timer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure she does other stuff, some of it you have to train her, just like a kid. Fun to play with, sometimes a little frustrating when she doesn't know or understand. Purchased the instruction book but Alexa forgot to read parts of it. Just a toy that talks to you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids really loved this product because it talks to them and will answer most questions. The skills are fun. Alexa is not always responsive and sometimes loses its connection. Also I would recommend purchasing smart home devices when you purchase this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an addition to my Amazon Echo that I bought last year. I needed a second one for a different area of my house and this was just the right way to enhance my Echo experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa write my product review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Ok". Have 2 of these around my house and as I unfortunately do not utilize all of the features Aelxa has to offer, what I do use it for, works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boss and his wife and she loves it. She is a stay at home mom with two toddlers so having this device as an extra helping hand has been very beneficial to her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift for not so tech savvy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my parents. They mostly just ask it for the weather, but it can do more. It's simple for what they use it for and they like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device, pick it if you have prime membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's this or the Google Home Mini. About the same price. If you have a Prime membership, or think you might soon, go with the Echo Dot. Then start building a smart home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device! Super fun for parties!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device for such a reasonable price. Friends have a blast with the music and games and general Alexa Q&A. The only thing preventing a 5th star is that you have to request music pretty specifically for her to find a station to play, but it's a learning process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful and fun!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to my DLink smart plugs and KASA light fixtures without too much effort. I wish it could play in stereo via Bluetooth speakers and still more frustrating that it doesn't run through my playlist but still worth the sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs more skills

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of the product, but I would like more control over the skills. I realize Alexa is a work in progress, but I would like a more standardized news reading. I would also prefer the ability to listen through the speaker and the 3.5mm jack simultaneously.

    I would recommend this to a friend