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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1030 Showing 20,581-20,600 of 31,085 reviews
  • Rated 5 out of 5 stars

    Wonderful roommate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is really great for letting you know hundreds of things from the weather to where your packages are. It’s also great to wake up with her in the morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a lot of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is that a local news anchor is named Alexa and whenever her name is mentioned my Echo springs to life. Still, an enjoyable addition to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows Siri away! I bought 10 of these, several for gifts. 2 were for a relative who just had major surgery, so she’s immobile for a while. Also using it for her speech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave it as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Dot and it does everything the Echo does. Audio fidelity is nowhere as good as the Echo. I wouldn't listen to music on the Dot but it's great for audio books and regular vocal interaction. Grab the Dot on sale for ancillary rooms and locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the trifecta, I bought the ECHO, then the DOT ,then the TAP, a very nice technology product that keeps improving. The more you use them, the more you find ways to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mainly use Alexa for music but love using it for finding out weather and other interesting facts that we may want to know at the moment. She is 95% accurate most of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Amazon Echo for the house and bought the Dot for the office. It works great, provides me with all the access I need and connects easily with blue tooth speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Voice Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far better than google home in understanding home automation commands like turning off WeMo Light Bulbs Better for music too especially if you're an Amazon Prime Member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three Echo dots now, this was our first. Works OK except issues hooking back up to WiFi after outage. Not all the time but periodically. I prefer Google Home Mini for this reason as always hooks up to WiFi after an outage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent for smart home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Google home and 3 dots. I use them daily for more then I ever thought possible. Each system has their own ups and downs, but fir the price is well worth getting a few

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on bestbuy.com as it was the same price as Amazon.com and I got the points through Best Buy. Came quick, was packaged well. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the assistance and all the things it offers to connect. Especially with the lights and thermostat. Connection to music is great for on the spot entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for both adult and kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase. I already owned an Echo Dot and purchased this one as a Christmas gift for my great nephew. He said Alexa is his new best friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon - Echo Dot (2nd generation) - Smart Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black was a gift for a family friend who wanted to test the new Hype about Voice assistants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How do you live without one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have gotten very attached to ur Alexa. We use it for everything. I think this is a great way to start working on your smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to give at Christmas. It ended up in their kitchen and plays music, times the cooking, sports scores, and whatever they wish to ask it. An enjoyable addition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Streaming Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was super easy. Echo Dot is great for simple tasks like weather, timers, and answering questions. My most used function is streaming music through a Bluetooth speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my Alexa around. She is so intelligent. Sometimes I wonder if she's automated at all. In any case, any question you have the can answer. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter device with Alexa, got me hooked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starter device to get going with Alexa, though after I got hooked on Alexa, I ended up upgrade to the Spot for the Video and better audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many possibilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate was very helpful. It's great to be able to control my music,TV, and other things in the house, Still learning all the things you can do with it.

    I would recommend this to a friend