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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1048 Showing 20,941-20,960 of 31,085 reviews
  • Rated 4 out of 5 stars

    You have to download the app for some to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good. But you have to download the app in order for some features to work. She uses bing to do searches. We are still getting used to it. Some basic questions though, she doesn't know the answer to. So we are asking it in a different way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Not only useful but fun, too! The dot would be good also for those who live alone. Talk to Alexis and you won't feel isolated, I would think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding to my alexa collection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the first one so much got a second one for my bedroom. I enjoy using the music streaming service and my kids like to ask her questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for baby nursery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas to use while breastfeeding our infant. Uses with Amazon Music, it's fantastic for when you need to be hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th 2nd gen Echo Dot. I have one in just about every room, including a dot 3rd gen. They are great and the sale price can't be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently an Amazon Echo Dot as a Christmas present for myself. And the product works great. I have no complaints. I would recommend every one gets one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Google home and the Alexa dot won out. I use bluetooth to connect to a home receiver for whole home audio. It does well, but there is a lag over bluetooth that causes me to miss the first second or so of many responses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty gadget for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great simple gadget for just normal everyday tasks like asking the temperature what time it is the forecast and general questions I like it and it's fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my disable mother as a Christmas gift along with a smart plug. She loves this thing and uses it all the time. No issues and setup was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music and fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gift or personal use. Music on demand and wake up calls just for the asking. And if you want to get more involved, countless additional uses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What a wonder!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love her! This is a wonderful piece of technology that listens and responds accurately over 90% of the time. If we get the programmers a bit more time and there Is more data added to the "base", it will be awesome. Join in, you'll love it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 1 in all the bedrooms. It's great to have incase of an accident or someone needs helps. Or just to have conversations between us four.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item ,works with all my smart items in my house. Increases my ability to listen to music I like on Amazon Prime. I can also make purchases verbally online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Very good product that provides a lot of good functions and entertainment for the whole family. I do wish that it had more "skills" but they are rapidly adding them. Looking forward to seeing what else is available in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall as a satellite device to Alexa.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dot is great in the areas of controlling lights & smart functions just as the Alexa is. The only reason I am not giving 5 stars is because the speaker on the Dot is not very good at all, which makes listening to music with Dot nearly impossible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Dot She is a nice Addition to the echo. I did have to give her a different name other than alexia as they were syncing when they had the same name

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Siri for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for asking general questions like math problems, sports, news, weather, etc. Bought one each for my 2 brothers, sister, parents, and secret santa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Received as a gift and loving it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Alexa based echo dot. Would have preferred it as a portable unit instead of it being continuously powered by ac plug but otherwise no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have an echo, but purchased this to hook to my basement stereo, since it has a headphone out. Works great BD I can now enjoy my music at louder levels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Dot, love the updates!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this a great product, I love the continued updates - for example, the recent update that allows multiple Echos to be used as intercoms. Lo ve it!

    I would recommend this to a friend